Digital transformation requires companies to continuously optimize, integrate and automate their business processes. This is the only way they can remain competitive, increase customer satisfaction and reduce costs. IT plays a crucial role in this, as it must provide, implement and adapt the appropriate technologies to enable process innovations.
Our services
- support you in analyzing your business processes, identifying potential for improvement and jointly developing a strategy for digital process transformation, integration and automation.
- connect your heterogeneous systems and data sources to create a consistent and seamless IT landscape that supports and facilitates your processes.
- use modern technologies such as Robotic Process Automation (RPA), Low Code Application Platforms (LCAP) and Artificial Intelligence (AI) to automate, accelerate and improve your processes.
- include continuous support and regular evaluation of your business processes and automation solutions if required.
Our approach
Our proven process model for Process Transformation, Integration & Automation Discovery comprises 4 phases.
Discovery phase
During the discovery phase, we record your business objectives, your process landscape, your IT architecture and your stakeholders. We define the scope of the project, the requirements, the success criteria and the milestones.
Design phase
During the design phase, we work with you to design the optimized, integrated and automated business processes, taking into account best practices, user expectations and technical possibilities. We create the technical specifications, test plans and documentation for the various processes and systems.
Delivery phase
In the delivery phase, we support you in implementing the optimized business processes using agile methods and involving the users. We test the functionality, quality and security of the various solutions, train the users and prepare the go-live.
Deployment phase
In the deployment phase, we accompany you during the commissioning of the process solutions, monitor performance, acceptance and user satisfaction. We collect feedback and initiate improvement measures.