Decision Automation

What is the optimal way to analyze and use a wealth of data that provides potentially valuable insights to improve competitive capabilities? Contact us now

Companies today are faced with the challenge of making increasingly complex decisions in less time in order to remain competitive and act in a customer-oriented manner. At the same time, they have a wealth of data at their disposal that can potentially provide valuable insights, but is often difficult to analyze and use. Decision automation is an approach that aims to combine human intelligence with machine algorithms to support or automate better and faster decisions.

Our services

We offer our customers a comprehensive service in the field of decision automation, ranging from consulting and design to implementation and operation. We help our clients to understand their business processes and objectives, and to identify and integrate the relevant data sources. Furthermore, we also provide support in selecting and developing suitable methods and technologies, testing and validating the decision models and visualizing and communicating the results. In doing so, we take into account the technical as well as the organizational and legal aspects of decision automation.

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Our general approach

In our Decision Automation projects, we typically proceed in four phases:

Analysis

In this phase, we conduct a thorough analysis of the business context, requirements and existing data to define the decision problems to be solved or improved.

Concept

In this phase, we develop the architecture and design of the decision automation solution, which includes both the data-based models and the human interactions. We define the objectives, criteria and indicators for decision quality.

Implementation

In this phase, we implement the decision automation solution with the appropriate tools and platforms based on artificial intelligence, machine learning, business rules, linear and multivariate optimization or other methods. We integrate the solution into the existing IT landscape and ensure a high level of security and reliability.

Operation

During this phase, we monitor and optimize the Decision Automation solution to continuously improve its performance and added value for the company. We also provide training and support for users and stakeholders to increase acceptance and confidence in the solution.

Our experts

Matthias Bauer

X-INTEGRATE Software & Consulting GmbHContact

Stephan Pfeiffer

Managing DirectorX-INTEGRATE Software & Consulting GmbHContact

Alexander Elkin

novaCapta GmbH Contact

Our service platforms and technology partners

IBM ILOG CPLEX Optimization Studio

IBM Decision Optimization Center

IBM Process Mining (früher myinvenio)

IBM watsonx.ai

Google OR Tools

Google Vertex AI

Additional platforms and partners

Additional information

Contact us now!

We would be happy to advise you in a non-binding conversation and show you the potential and possibilities of Decision Automation. Just leave your contact details, and we will get back to you as soon as possible.

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Analytics, BI & Planning

In today's business world, data has become a key competitive factor. Companies that are able to collect, analyze and use their data effectively can make better decisions, meet customer needs and identify new opportunities. To achieve this, you need powerful and flexible solutions for Analytics, Business Intelligence (BI) & Planning.

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AI & Data Science

The amount of data that companies produce and process every day is constantly growing. This data contains valuable information about customers, markets, business processes and much more. But how can companies use this data effectively to make better decisions, improve their products and services and tap into new business opportunities?

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Process Transformation, Integration & Automation

Digital transformation requires companies to continuously optimize, integrate and automate their business processes. This is the only way they can remain competitive, increase customer satisfaction and reduce costs. IT plays a crucial role in this, as it must provide, implement and adapt the appropriate technologies to enable process innovations.

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Smart Insurance Workflows

Using a design thinking approach, we orient workflows to the customer experience and design customer-centric end-to-end processes. Intelligent Document Processing enables a high level of dark processing and ensures speed and quality.

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Process Integration & Automation

Digitizing and improving business processes and reacting to changes in an agile way – these are the challenges that more and more companies need to face. This makes it all the more important to open up new business opportunities based on intelligent, digitally networked systems through integrated and optimized processes.

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Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services quickly and efficiently to the needs and expectations of your customers. The architecture of your IT systems plays a decisive role in this. A digital architecture is a holistic and flexible design of the IT landscape that supports the integration of data, applications and services across different platforms and applications and promotes the innovation, agility and scalability of your company.

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AI Factory for Insurance

The AI Factory for Insurance is an innovative organisational model combined with a flexible, modular IT architecture. It is an innovation and implementation factory to systematically develop, train and deploy AI models in digital business processes.

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IT & Application Modernization

Digital transformation is a challenge for many companies that are still working with outdated, inflexible and inefficient IT systems. To remain competitive, they need to modernize their IT landscape and adapt their applications to the new requirements. IT & Application Modernization is the process that achieves these goals.

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Training & Coaching

In the fast-paced world of IT, it is important that employees are constantly up to date in order to remain competitive. Training & coaching in IT is therefore crucial to improve the skills and knowledge of employees and increase their performance.

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Artificial Intelligence & Data Science

Data Science is all about extracting valuable information from structured and unstructured data. Together with Artificial Intelligence (AI) – the ability of a machine to imitate intelligent human behavior – you can make accurate decisions, based on high-quality information. Moreover, you can react quickly to recent developments.

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Sustainability

Sustainability, i.e. the ability to act in an ecologically, socially and economically responsible manner, is more than just a trend. It is a necessity in order to remain competitive and future-proof in the long term. More and more customers, investors and employees expect companies to be committed to the environment and society and to report transparently on their sustainability goals and performance.

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API Economy, DevOps, Low Code & MACH

Digital transformation is a challenge and an opportunity for companies that want to adapt to the constantly changing requirements and expectations of their customers. To remain competitive, companies need to develop agile, flexible and customer-oriented solutions based on modern technologies and architectures. The topics of API Economy, DevOps, low code and MACH (microservices, API-first, cloud-native and headless architecture) play a decisive role here.

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Agile Transformation & New Work

Companies and their employees are operating in an increasingly complex, dynamic and uncertain environment. In such an environment, organizations can benefit from agility. The aim of New Work & Agile Transformation is to be able to react quickly and purposefully to predictable and unpredictable events. However, an agile environment is not created overnight. Resilience, flexibility and long-term success are the result of active transformation.

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Value Added Reselling

Software is an important factor for the success and competitiveness of companies. However, it is often not enough to simply buy and install software. You need individual customization, professional advice, reliable maintenance and competent support. This is where Value Added Software Reselling (VASR) comes into play. VASR means that, as a software reseller, we not only sell the software to you, but are also your partner who accompanies you from the selection of the right software through implementation and integration to operation and optimization.

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Monitoring & Service Assurance

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services.

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Commerce & Customer Experience, CRM

In trade, a positive customer experience (CX) is of central importance for the continued success of a company. To achieve this, the customer's expectations must be met at all touch points. For this reason, we rely on Omni-Channel with Product Information Management (PIM) solutions, appealing design, individual digital strategies for each industry and the creation of a User Experience based on sound analyses.

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Security, Identity & Access Governance

As digitalization progresses, companies are also confronted with a growing number of threats that can endanger their data, systems and reputation. Security and Identity & Access Governance (IAG) are crucial to ensure the security, integrity and confidentiality of company information, to ensure compliance with regulations and to strengthen the trust of customers and partners.

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Data Insights

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Customer Experience & Retention

In the face of digital transformation, customer experience and loyalty are of vital importance. Seamless interactions, personalized services and responsive support are critical to driving customer loyalty and satisfaction. A positive experience leaves a lasting impression and encourages repeat business and referrals. Conversely, a poor experience can drive customers away, which is exacerbated in the digital world where choice is abundant and switching costs are minimal.

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Enterprise Service Management

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Security, Identity & Access Management

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Data Governance

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ITAM / SAM & FinOps

The integration of IT Asset Management (ITAM) and FinOps Consulting represents a comprehensive strategy aimed at maximizing the efficiency and security of IT operations while optimizing the associated costs. The two disciplines complement each other and offer organizations the opportunity to take a holistic approach to managing their IT resources and finances. The topic of sustainability in IT is also becoming increasingly relevant alongside the rise in cloud costs. Our experts are also happy to support you in the implementation of Green IT.

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Cloud Transformation

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Analytics & Business Intelligence

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Open and secure IT

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Fit for the digital ecosystem

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Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly without needing to worry about the operation and maintenance of the infrastructure.

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Effective claims management for insurers

Insurers have the challenge of helping people quickly and reliably in the event of a claim. At the same time, they have to keep the costs of claims and benefits management low so that insurance premiums remain affordable.

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On-site digitization partner for insurance companies

As TIMETOACT GROUP, we are one of the leading digitization partners for IT solutions in Germany, Austria and Switzerland. As your partner, we are there for you at 17 locations and will find the right solution on the path to digitization - gladly together in a personal exchange on site.

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Intelligent Document Processing (IDP)

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Infrastructure Assessment

With CLOUDPILOTS, you'll get results in the Cloud fast. Make fully transparent and data-driven decisions to modernize your IT infrastructure.

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Insurance

Insurance companies live by making a promise to people - and that promise is security. Crucial to success is not only the mastery of new technologies and new forms of collaboration, but above all a change in corporate culture.

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Business Intelligence

Business Intelligence (BI) is a technology-driven process for analyzing data and presenting usable information. On this basis, sound decisions can be made.

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Training

Do you have a special topic you want to be trained in? Please contact us. We will find and arrange the right training offer for you.

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Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

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Spend Management Consulting

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Automatic handwriting recognition for insurers

The recognition of handwriting works "out of the box". In addition, we support our customers in further document classification and extraction of specialized data so that it can be processed automatically.

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Managed Services & Support

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

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Data Vault Modeling Approach

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Demand Planning, Forecasting and Optimization

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Software & Application

Agility, Application Modernization, Fullstack Development and Requirement Engineering are important aspects of Business Application Development. No matter what kind of web project you are dealing with – we design and develop the right application for you and support you with our expertise.

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IT Modernization

We help you lead your IT to the digital age and in line with your business strategy.

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License analysis and license consulting

Only well-founded information can serve as a basis for meaningful decisions or budgeting. Therefore, we are happy to offer you an inventory of your licenses and our experts will also analyze your infrastructure.

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IT Asset Management – Reducing Costs and Risks Sustainably

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Cloud Development

Finding a standardized solution for complex challenges is unfortunately a rarity. Our experts analyze your problem and present customized solutions.

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Managed service support for optimal license management

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Managed Services

From analysis to access time - Managed Services from catworkx for your Atlassian infrastructure from A to Z

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Software Asset Management

Software Asset Management is a continuous process. In order to establish this process successfully in the company, it is necessary to involve all stakeholders affected in design and implementation.

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AI & Digitization for the Transportation and Logistics Indus

Digitalisierung und Transparenz der Prozesse sowie automatisierte Unterstützung bei der Optimierung können Logistikunternehmen helfen, den Spagat zwischen Kosten und Leistung besser zu bewältigen, um langfristig als wertvoller Partner der Wirtschaft zu agieren.

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Agile Software Development

A project rarely turns out as it was initially planned. Agility does not only apply to Project Management, but also to methods and processes of Software Development in order to avoid risks and undesirable developments during the process.

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Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

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Adoption & Change Management

Adoption & change management are decisive factors for the success of digital transformations. They deal with how people, processes and cultures adapt to new technologies, strategies and ways of working. Without an effective adoption & change management strategy, companies cannot realize the full potential of their investments, overcome resistance and achieve sustainable change.

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Digital Workplace & Employee Experience

The Digital Workplace gained in importance, especially in recent months, becoming indispensable for many companies. The Microsoft Office 365 platform provides an ideal basis for this development. However, the Digital Workplace also includes intranet and collaboration environments.

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Data Integration, ETL and Data Virtualization

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Workspace Security Assessment

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Sourcing Strategy, Spend Management & Compliance

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Governance & Operational Excellence

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Economy is the basic version of our AUTOPILOT. The incidents per month are handled according to the fair use principle. Also, your Google Workspace settings are initially analyzed and adjusted if necessary, so that they are optimally tailored for you.

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Requirement Engineering

Requirement Engineering, also known as Requirements Analysis, is a central component of the Software Development process. In this process, the requirements for the system to be developed are defined using a systematic procedure.

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Application Modernization

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Enterprise Content Management (ECM) & Archiving

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McKesson: Spend Management cuts software costs by 15%

McKesson's plan to significantly optimize its software spend and make its financial planning more transparent and efficient paid off: Thanks to the strategic consulting and services provided by TIMETOACT's spend management team, the company achieved savings of 15% with one of the largest software manufacturers and at the same time reduced the allocated risks by 89%.

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Idea and innovation management software service

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Healthcare

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Operationalization of Data Science (MLOps)

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App Development

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Green IT: Your Status Quo Assessment for Sustainable IT

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