Decision Automation

What is the optimal way to analyze and use a wealth of data that provides potentially valuable insights to improve competitive capabilities? Contact us now

Companies today are faced with the challenge of making increasingly complex decisions in less time in order to remain competitive and act in a customer-oriented manner. At the same time, they have a wealth of data at their disposal that can potentially provide valuable insights, but is often difficult to analyze and use. Decision automation is an approach that aims to combine human intelligence with machine algorithms to support or automate better and faster decisions.

Our services

We offer our customers a comprehensive service in the field of decision automation, ranging from consulting and design to implementation and operation. We help our clients to understand their business processes and objectives, and to identify and integrate the relevant data sources. Furthermore, we also provide support in selecting and developing suitable methods and technologies, testing and validating the decision models and visualizing and communicating the results. In doing so, we take into account the technical as well as the organizational and legal aspects of decision automation.

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Our general approach

In our Decision Automation projects, we typically proceed in four phases:

Analysis

In this phase, we conduct a thorough analysis of the business context, requirements and existing data to define the decision problems to be solved or improved.

Concept

In this phase, we develop the architecture and design of the decision automation solution, which includes both the data-based models and the human interactions. We define the objectives, criteria and indicators for decision quality.

Implementation

In this phase, we implement the decision automation solution with the appropriate tools and platforms based on artificial intelligence, machine learning, business rules, linear and multivariate optimization or other methods. We integrate the solution into the existing IT landscape and ensure a high level of security and reliability.

Operation

During this phase, we monitor and optimize the Decision Automation solution to continuously improve its performance and added value for the company. We also provide training and support for users and stakeholders to increase acceptance and confidence in the solution.

Our experts

Matthias Bauer

X-INTEGRATE Software & Consulting GmbHContact

Stephan Pfeiffer

Managing DirectorX-INTEGRATE Software & Consulting GmbHContact

Alexander Elkin

novaCapta GmbH Contact

Our service platforms and technology partners

IBM ILOG CPLEX Optimization Studio

IBM Decision Optimization Center

IBM Process Mining (früher myinvenio)

IBM watsonx.ai

Google OR Tools

Google Vertex AI

Additional platforms and partners

Additional information

Contact us now!

We would be happy to advise you in a non-binding conversation and show you the potential and possibilities of Decision Automation. Just leave your contact details, and we will get back to you as soon as possible.

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Analytics, BI & Planning

In today's business world, data has become a key competitive factor. Companies that are able to collect, analyze and use their data effectively can make better decisions, meet customer needs and identify new opportunities. To achieve this, you need powerful and flexible solutions for Analytics, Business Intelligence (BI) & Planning.

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AI & Data Science

The amount of data that companies produce and process every day is constantly growing. This data contains valuable information about customers, markets, business processes and much more. But how can companies use this data effectively to make better decisions, improve their products and services and tap into new business opportunities?

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Process Transformation, Integration & Automation

Digital transformation requires companies to continuously optimize, integrate and automate their business processes. This is the only way they can remain competitive, increase customer satisfaction and reduce costs. IT plays a crucial role in this, as it must provide, implement and adapt the appropriate technologies to enable process innovations.

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Smart Insurance Workflows

Using a design thinking approach, we orient workflows to the customer experience and design customer-centric end-to-end processes. Intelligent Document Processing enables a high level of dark processing and ensures speed and quality.

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Process Integration & Automation

Digitizing and improving business processes and reacting to changes in an agile way – these are the challenges that more and more companies need to face. This makes it all the more important to open up new business opportunities based on intelligent, digitally networked systems through integrated and optimized processes.

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Sustainability

Sustainability, i.e. the ability to act in an ecologically, socially and economically responsible manner, is more than just a trend. It is a necessity in order to remain competitive and future-proof in the long term. More and more customers, investors and employees expect companies to be committed to the environment and society and to report transparently on their sustainability goals and performance.

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AI Factory for Insurance

The AI Factory for Insurance is an innovative organisational model combined with a flexible, modular IT architecture. It is an innovation and implementation factory to systematically develop, train and deploy AI models in digital business processes.

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IT & Application Modernization

Digital transformation is a challenge for many companies that are still working with outdated, inflexible and inefficient IT systems. To remain competitive, they need to modernize their IT landscape and adapt their applications to the new requirements. IT & Application Modernization is the process that achieves these goals.

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Training & Coaching

In the fast-paced world of IT, it is important that employees are constantly up to date in order to remain competitive. Training & coaching in IT is therefore crucial to improve the skills and knowledge of employees and increase their performance.

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API Economy, DevOps, Low Code & MACH

Digital transformation is a challenge and an opportunity for companies that want to adapt to the constantly changing requirements and expectations of their customers. To remain competitive, companies need to develop agile, flexible and customer-oriented solutions based on modern technologies and architectures. The topics of API Economy, DevOps, low code and MACH (microservices, API-first, cloud-native and headless architecture) play a decisive role here.

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Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services quickly and efficiently to the needs and expectations of your customers. The architecture of your IT systems plays a decisive role in this. A digital architecture is a holistic and flexible design of the IT landscape that supports the integration of data, applications and services across different platforms and applications and promotes the innovation, agility and scalability of your company.

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Artificial Intelligence & Data Science

Data Science is all about extracting valuable information from structured and unstructured data. Together with Artificial Intelligence (AI) – the ability of a machine to imitate intelligent human behavior – you can make accurate decisions, based on high-quality information. Moreover, you can react quickly to recent developments.

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Agile Transformation & New Work

Companies and their employees are operating in an increasingly complex, dynamic and uncertain environment. In such an environment, organizations can benefit from agility. The aim of New Work & Agile Transformation is to be able to react quickly and purposefully to predictable and unpredictable events. However, an agile environment is not created overnight. Resilience, flexibility and long-term success are the result of active transformation.

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Value Added Reselling

Software is an important factor for the success and competitiveness of companies. However, it is often not enough to simply buy and install software. You need individual customization, professional advice, reliable maintenance and competent support. This is where Value Added Software Reselling (VASR) comes into play. VASR means that, as a software reseller, we not only sell the software to you, but are also your partner who accompanies you from the selection of the right software through implementation and integration to operation and optimization.

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Monitoring & Service Assurance

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services.

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Security, Identity & Access Governance

As digitalization progresses, companies are also confronted with a growing number of threats that can endanger their data, systems and reputation. Security and Identity & Access Governance (IAG) are crucial to ensure the security, integrity and confidentiality of company information, to ensure compliance with regulations and to strengthen the trust of customers and partners.

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FinOps Consulting & IT Cost Optimization

Digitalization and the use of cloud technologies offer companies many advantages, but also new challenges. One of these is the efficient and transparent management of IT costs incurred through the use of cloud services. FinOps is an approach that brings finance and IT teams together to optimize cloud spend and maximize business value.

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Customer Experience & Retention

In the face of digital transformation, customer experience and loyalty are of vital importance. Seamless interactions, personalized services and responsive support are critical to driving customer loyalty and satisfaction. A positive experience leaves a lasting impression and encourages repeat business and referrals. Conversely, a poor experience can drive customers away, which is exacerbated in the digital world where choice is abundant and switching costs are minimal.

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Commerce & Customer Experience, CRM

In trade, a positive customer experience (CX) is of central importance for the continued success of a company. To achieve this, the customer's expectations must be met at all touch points. For this reason, we rely on Omni-Channel with Product Information Management (PIM) solutions, appealing design, individual digital strategies for each industry and the creation of a User Experience based on sound analyses.

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Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

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Data Insights

With Data Insights, we help you step by step with the appropriate architecture to use new technologies and develop a data-driven corporate culture: from the development of new data sources, to exploratory analysis to gain new insights, to predictive models.

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Security, Identity & Access Management

Time and again we hear about hacker attacks on companies that target sensitive company data. Therefore, security and access control of data must never be neglected. Rely on a qualified Security, Identity & Access Management!

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Cloud Transformation

By migrating to the cloud, companies can reduce their IT operating costs, increase the efficiency of IT services and drive innovation faster. However, a cloud transformation requires careful planning, design and execution to minimize potential risks and achieve the desired results.

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Data Governance

Data Governance describes all processes that aim to ensure the traceability, quality and protection of data. The need for documentation and traceability increases exponentially as more and more data from different sources is used for decision-making and as a result of the technical possibilities of integration in Data Warehouses or Data Lakes.

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Analytics & Business Intelligence

Analytics & Business Intelligence has become increasingly important in recent years. Companies that do not deal with Analytics and Business Intelligence find it difficult to cope with nowaday's huge amounts of data. With the help of analytical concepts and special software you can collect data of your own company, competitors or market developments to make your business processes and customer and supplier relationships more successful.

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ITAM & Compliance

IT Asset Management (ITAM) is an important part of an efficient and secure IT strategy. With ITAM, you can optimize the cost, risk and performance of your IT assets by managing the entire lifecycle of your hardware, software and licenses. ITAM also helps you to meet the compliance requirements of various regulatory authorities and manufacturers and thus avoid fines, legal disputes and loss of reputation.

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Open and secure IT

Just a few years ago, insurers were reluctant to move into the cloud or platform world. Concerns about security and governance often prevailed. The paradigm has changed. Insurers are looking at cloud solutions and are increasingly willing to rely on standard solutions for core applications as well.

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Fit for the digital ecosystem

Insurers are digitally networking with their ecosystem to gain critical capabilities in a division of labor. Personal data, object data or transaction data are securely exchanged via common digital interfaces. For end customers, this results in a consistent "experience" to their concerns, regardless of which service provider is currently contributing.

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On-site digitization partner for insurance companies

As TIMETOACT GROUP, we are one of the leading digitization partners for IT solutions in Germany, Austria and Switzerland. As your partner, we are there for you at 17 locations and will find the right solution on the path to digitization - gladly together in a personal exchange on site.

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Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly without needing to worry about the operation and maintenance of the infrastructure.

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Effective claims management for insurers

Insurers have the challenge of helping people quickly and reliably in the event of a claim. At the same time, they have to keep the costs of claims and benefits management low so that insurance premiums remain affordable.

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Managed service support for optimal license management

To ensure software compliance, TIMETOACT supports FUNKE Mediengruppe with a SAM Managed Service for Microsoft, Adobe, Oracle and IBM.

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Software Asset Management

Software Asset Management is a continuous process. In order to establish this process successfully in the company, it is necessary to involve all stakeholders affected in design and implementation.

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Insurance

Insurance companies live by making a promise to people - and that promise is security. Crucial to success is not only the mastery of new technologies and new forms of collaboration, but above all a change in corporate culture.

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Infrastructure Assessment

With CLOUDPILOTS, you'll get results in the Cloud fast. Make fully transparent and data-driven decisions to modernize your IT infrastructure.

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Business Intelligence

Business Intelligence (BI) is a technology-driven process for analyzing data and presenting usable information. On this basis, sound decisions can be made.

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Training

Do you have a special topic you want to be trained in? Please contact us. We will find and arrange the right training offer for you.

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Intelligent Document Processing (IDP)

Intelligent Document Processing (IDP) involves the capture, recognition and classification of business documents and data from unstructured and semi-structured texts. IDP uses the latest technologies to automatically find case-relevant information in the abundance of documents and to control further processing in context.

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Blog

Common Mistakes in the Development of AI Assistants

How fortunate that people make mistakes: because we can learn from them and improve. We have closely observed how companies around the world have implemented AI assistants in recent months and have, unfortunately, often seen them fail. We would like to share with you how these failures occurred and what can be learned from them for future projects: So that AI assistants can be implemented more successfully in the future!

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Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

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Managed Services & Support

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

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Data Vault Modeling Approach

Data Vault is a modeling technique that is particularly suitable for agile Data Warehouses. It offers high flexibility for extensions, complete historization of data and allows parallelization of data loading processes. Data Vault supports without significantly increasing the complexity of the Data Warehouse over time.

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Automatic handwriting recognition for insurers

The recognition of handwriting works "out of the box". In addition, we support our customers in further document classification and extraction of specialized data so that it can be processed automatically.

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IT Asset Management – Reducing Costs and Risks Sustainably

We help customers to increase the transparency of IT assets in use, identify potential savings for hardware and software, and avoid compliance risks at the same time.

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Software & Application

Agility, Application Modernization, Fullstack Development and Requirement Engineering are important aspects of Business Application Development. No matter what kind of web project you are dealing with – we design and develop the right application for you and support you with our expertise.

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Demand Planning, Forecasting and Optimization

After the data has been prepared and visualized via dashboards and reports, the task is now to use the data obtained accordingly. Digital planning, forecasting and optimization describes all the capabilities of an IT-supported solution in the company to support users in digital analysis and planning.

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Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

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IT Modernization

We help you lead your IT to the digital age and in line with your business strategy.

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Performance Strategy - Holistic approach to optimisation

With a performance strategy, you ensure that existing and newly added IT systems and services bring the expected value contribution, for example in the form of efficiency gains. We help you get the most value out of your IT and actively manage the risks associated with its use.

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License analysis and license consulting

Only well-founded information can serve as a basis for meaningful decisions or budgeting. Therefore, we are happy to offer you an inventory of your licenses and our experts will also analyze your infrastructure.

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Managed Services

From analysis to access time - Managed Services from catworkx for your Atlassian infrastructure from A to Z

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Digitalization and optimization in the manufacturing industr

The TIMETOACT GROUP is a leading provider of solutions for the manufacturing industry. We are proud to offer our customers innovative technologies and services that optimize their manufacturing processes and increase their competitiveness.

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AUTOPILOT Business Class

Business is our upgrade to Economy. This version includes a few more features, such as the handling of incidents and standard changes (user, group, calendar and license management and Gmail settings) according to the fair use principle.

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Artificial Intelligence & Data Strategy

Every company collects and manages vast amounts of data, e.g. from production processes or business transactions. However, only a fraction of this data is used effectively to support control and decision-making processes.

Christoph HasenzaglBlog

Blog

8 tips for developing AI assistants

AI assistants for businesses are hype, and many teams were already eagerly and enthusiastically working on their implementation. Unfortunately, however, we have seen that many teams we have observed in Europe and the US have failed at the task. Read about our 8 most valuable tips, so that you will succeed.

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Cloud Development

Finding a standardized solution for complex challenges is unfortunately a rarity. Our experts analyze your problem and present customized solutions.

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Cloud Migration | Atlassian

The TIMETOACT team has been able to develop best practices as a result of a large number of migrations in recent years. These form the foundation of our standards, templates, scripts, and checklists and help you to move securely into the Cloud.

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AI & Digitization for the Transportation and Logistics Indus

Digitalisierung und Transparenz der Prozesse sowie automatisierte Unterstützung bei der Optimierung können Logistikunternehmen helfen, den Spagat zwischen Kosten und Leistung besser zu bewältigen, um langfristig als wertvoller Partner der Wirtschaft zu agieren.

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Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

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Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

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Agile Software Development

A project rarely turns out as it was initially planned. Agility does not only apply to Project Management, but also to methods and processes of Software Development in order to avoid risks and undesirable developments during the process.

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Adoption & Change Management

Adoption & change management are decisive factors for the success of digital transformations. They deal with how people, processes and cultures adapt to new technologies, strategies and ways of working. Without an effective adoption & change management strategy, companies cannot realize the full potential of their investments, overcome resistance and achieve sustainable change.

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Digital Workplace & Employee Experience

The Digital Workplace gained in importance, especially in recent months, becoming indispensable for many companies. The Microsoft Office 365 platform provides an ideal basis for this development. However, the Digital Workplace also includes intranet and collaboration environments.

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Sourcing Strategy, Spend Management & Compliance

Despite increasingly powerful IT, IT costs are rising steadily in relation to revenue / EBITDA. IT operations are causing more and more costs, and the budget for innovations in digital transformation is suffering as a result. Shifting the balance between operations and innovation is a strategic task.

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IBM Cloud Pak for Data – Test-Drive

By making our comprehensive demo and customer data platform available, we want to offer these customers a way to get a very quick and pragmatic impression of the technology with their data.

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Cloud Transformation

More and more companies turn to Cloud solutions to store their data since they offer more storage space and are accessible from anywhere. Due to the wide range of possible applications, there are different Cloud types: Private, Public, Multi- and Hybrid Cloud.

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Governance & Operational Excellence

Digitalization inevitably leads to business processes changing and roles and responsibilities being redistributed. At the same time, new legal requirements, regulations and standards need to be met.

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App Development

Integrations, Tools and Apps - customized developments for your Atlassian solutions

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IT security – protection against cyber attacks

IT security is becoming more and more important. We help organizations to implement appropriate and effective security structures, processes and controls.

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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

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Operationalization of Data Science (MLOps)

Data and Artificial Intelligence (AI) can support almost any business process based on facts. Many companies are in the phase of professional assessment of the algorithms and technical testing of the respective technologies.

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Data Integration, ETL and Data Virtualization

While the term "ETL" (Extract - Transform - Load / or ELT) usually described the classic batch-driven process, today the term "Data Integration" extends to all methods of integration: whether batch, real-time, inside or outside a database, or between any systems.

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Workspace Security Assessment

Two of the most common topics for questions about Cloud services in general, and Google Workspace in particular, are security and data protection. We take both topics very seriously and offer the Workspace Security Assessment Workshop, a Google-standardized format for optimizing security settings to meet enterprise requirements.

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Application Modernization

Application Modernization focuses on modernizing existing applications. The key to success in Application Modernization is the strategy and selection of projects.

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Requirement Engineering

Requirement Engineering, also known as Requirements Analysis, is a central component of the Software Development process. In this process, the requirements for the system to be developed are defined using a systematic procedure.

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Technologie

Automation with Open Source

Automation tools provide a remedy by independently taking over some of the tasks that would otherwise fall to developers.

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AUTOPILOT Economy Class

Economy is the basic version of our AUTOPILOT. The incidents per month are handled according to the fair use principle. Also, your Google Workspace settings are initially analyzed and adjusted if necessary, so that they are optimally tailored for you.

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Trustbit becomes part of TIMETOACT GROUP

TIMETOACT GROUP, a leading provider of IT services for medium-sized businesses, corporations and public institutions, is acquiring Trustbit, an experienced Austrian consulting firm focused on digital transformation and the development of digital business models.

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Digitization of the energy industry

The energy sector is undergoing an unstoppable process of change. Progressive digitization and the energy transition are causing traditional system and process boundaries to disappear.

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Healthcare

IT and digitalisation are too often seen in Germany as pure cost drivers, without taking into account the revenue opportunities and potentials. We know the challenges in the healthcare sector and help you find the best IT solutions.

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IT Service Management – Optimal support for IT processes

IT should be customer and service oriented. We help you implement effective and efficient IT service management

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FinOps

Gain visibility into your cloud costs and sustainably reduce them by applying best practices from FinOps.

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Managed Service: Mailroom

In the TIMETOACT mailroom, business documents are converted into data in a highly efficient manner and returned securely to the end customer for further processing.

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IT Sourcing & Vendor Management – Managing IT Partners

We ensure the application of best practice methods for the selection and evaluation of IT vendors and service providers and for cost-optimized supplier management.

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Reduce your costs with Software Asset Management (SAM)!

Companies find it increasingly difficult to keep track of the software they use. We support you in this!

Kompetenz

AI - A technology is revolutionizing our everyday lives

For ARS, AI is an increasingly natural and organic part of software engineering. This is particularly true in cases where it is an integral part of applications and functions.

Leistung

Application development

We maintain, modernize or migrate IBM i applications. To ensure that digital transformation does not remain a buzzword, we provide the developer manpower that drives and realizes it.

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Demand Management – Clarity on IT needs

We help to determine your effective IT needs, e.g. for workstations with Microsoft Office 365. Save money by only buying what you really need.

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Technologie

Technologie

Incident communication management

Statuspage allows you to keep track of the status of individual system-relevant components as well as a history of past incidents. Our self-created solution also allows you to connect various monitoring tools and query them in specific cycles. The component failure automatically generates an e-mail to your ticket system.

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Application Integration & Process Automation

Digitizing and improving business processes and responding agilely to change – more and more companies are facing these kind of challenges. This makes it all the more important to take new business opportunities through integrated and optimized processes based on intelligent, digitally networked systems.

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Change Management

Change must not stop at technology when introducing Cloud-based mail & collaboration solutions, but must include the factor "human" right from the start

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License and contract optimization

Based on the license analysis, we check the feasibility of potential savings from both a technological and commercial point of view.

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Intelligent Document Processing now even more efficient!

For these reasons, we are constantly improving our performance in the field of Intelligent Document Processing and now have a strong partner at our side in the form of the experts from PLANET artificial intelligence GmbH in Rostock.

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