Managed Services & Managed Support

Relieve your IT department and ensure that business processes and information processing run smoothly.

An optimal corporate IT ensures that business processes and information processes run smoothly. However, since the requirements are constantly changing, it is very time-consuming and requires know-how and personnel to ensure the security and timeliness of your company platforms. With our Managed Service team of specialists from the TIMETOACT GROUP, you will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly without needing to worry about the operation and maintenance of the infrastructure. 

 

 

We are ISO 27001 certified

Our experts have successfully implemented an ISMS and obtained ISO 27001 certification. With our ISMS, we create a high level of IT security according to international standards and thus officially stand for information security. Learn more here.


Autopilot

CLOUDPILOTS – The Managed Service for your Google Workspace. CLOUDPILOTS offers a package that allows you to focus on your core competencies. As a trustworthy partner we introduce you to the latest technologies and show you sustainable ways of working. The goal of AUTOPILOT is to make your life easier and at the same time more efficient.

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From reactive to proactive operation

GIS – With our GIS Managed Services we support you in preventing cost-intensive process and system downtimes by identifying malfunctions at an early stage and thus eliminating them not only symptomatically but also causally. In doing so, we work through operational tasks in a structured manner and thus achieve the jointly defined end result in the form of key performance indicators. Regular reporting enables us to intervene in a targeted manner and counteract errors at an early stage.

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Managed Services relieve your IT-Department

TIMETOACT – The demands on corporate IT are changing permanently and more and more quickly. At the same time, one's own on-premise structure is growing continuously. Operation and maintenance of the infrastructure are becoming more complex, while less time is available for the numerous new requirements. This is a difficult balancing act in which the security and up-to-dateness of your enterprise platforms are easily neglected. Relieve your IT department with our Managed Services team.

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With the Managed Services of the TIMETOACT GROUP we were able to consistently improve our IBM WebSphere Portal and Process Management. TIMETOACT GROUP has convinced us both organizationally and technically.

Timo Röntsch IT Webservices & Mobility Hamburger Hochbahn

We use the Managed Services offer of TIMETOACT for our HCL Connections environment. In 2015, TIMETOACT has set up and installed the entire infrastructure in IBM Softlayer and taken over the entire operation. The employees of the TIMETOACT GROUP are our contacts for technical questions as well as for new features and requirements. We are very satisfied with the services provided by TIMETOACT.

Stefan SchindlbeckExpert Information TechnologyFinanzgruppe Ostdeutscher Sparkassenverband

The Managed Service contract allows us to focus completely on our tasks and use the tool in all its diversity without the need to worry about infrastructure or operation. This gives us more freedom for the actual project work.

Sebastian Heyna IT-Architekt Hamburger Hochbahn AG

Building an optimal infrastructure

edcom – An optimal infrastructure of your company ensures smooth information processing. It is also the basis for high performance and an important component of an effective security concept for protecting your company data. Read more about our services – or simply contact us directly for a personal exchange.

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Change & Adoption

novaCapta – You are about to introduce teams, Office 365 or want to optimize your digital collaboration with SharePoint Online? If you succeed in inspiring your team to collaborate in the networked world, you will create real acceptance for new solutions in your company. For this reason it is important that projects are always accompanied by professional and sustainable change management.

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Managed services that scale with your business

synaigy – Fast growing companies need to keep their IT but also the know-how of the responsible employees at the peak. Therefore, the hardware and performance area as well as the skill level require a fast scalability. By outsourcing IT tasks to our proven specialists, high costs can be saved. This makes it interesting for both small and large companies.

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Our Success Stories in Managed Services & Managed Support: