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    Commerce & Customer Experience, CRM

    Commerce & Customer Experience, CRM

    Achieve a positive customer experience with your digital strategies and ensure the continued success of your company.Contact us now

    In trade, a positive customer experience (CX) is of central importance for the continued success of a company. To achieve this, the customer's expectations must be met at all touch points. For this reason, we rely on Omni-Channel with Product Information Management (PIM) solutions, appealing design, individual digital strategies for each industry and the creation of a User Experience based on sound analyses. We support you in building long-term customer relationships and increased customer lifetime value. 

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    Building long-term customer relationships

    In the "Age of the Customer", building a perfect user experience based on analytics is imperative for building long-term customer relationships and increased customer lifetime value.

    Customer Experience

    We optimize the customer experience

    From design and digital strategies to the optimal customer journey, we help you to inspire and retain customers in the long term. Using web analytics, we create a basis of user insights and optimize the digital interaction with customers and the customer journey.

    Our building blocks for optimizing the customer experience:


    The TIMETOACT GROUP has implemented our requirements really well. We are very happy with the result.

    Klaus-Hubert FuggerCEO Press / Communications + ITWirtschaftsrat der CDU e. V.

    Challenge

    Optimal user experience

    The demand for user interfaces that simplify user interactions and create added business value is increasing. Numerous tools and methods help to raise UI / UI to a new level.

    UI / UX

    User interfaces with added value

    For more than 20 years we have been developing trend-setting mobile & web applications especially for IBM i users. We combine state-of-the-art technologies with expertise in user experience (UX) and user interface (UI) for one goal: the perfect user experience on the optimal platform.

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    Inspire customers online

    Retail has been passed through an enormous process of change for several years. The growth of online retailing is changing entire market structures. This means that manufacturers and wholesalers are increasingly selling directly to their end customers. The relationship between the individual channels is also changing. Customer experiences must be as similar as possible online and offline. Switching between channels must no longer be a problem for the customer.

    E-Commerce

    We find individual solutions for your e-commerce strategy

    Keeping up with these diverse and fast-moving developments requires a strong partner. synaigy is a specialist in e-commerce and uses numerous different systems. We find individual solutions for your e-commerce strategy, from the creation of a new store to the modern redesign of an existing platform.

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