The traditional business models of energy companies are under threat. This is due to the sudden changes in customer interaction and the price and performance transparency of the market. All existing value chains such as generation, network management, sales and all other business areas offer disruptive optimization potential.
Drivers of change in the energy industry
Digitization of the energy industry results in numerous opportunities: significantly optimized cost structure, optimization of core processes, and increased sales through the creation of new products and business models. This increases profitability in the long term.
- As a long-standing partner to the energy industry and with broad technical expertise, we support you with our services on your way to optimally shaping the digitization of the energy industry.
We answer your questions:
- How do I implement the energy transition in my IT?
- How do I reduce my sales costs?
- How do I automate my processes?
- What new business areas can be created?
A selection of our customers from the energy industry:
Using the following bdew checklist (in german), you can perform a quick check of your company's status quo with regard to digitization:
Digital transformation of energy suppliers
Basically, it is important to know the following fields of action and instruments. We help you to identify and implement the appropriate projects in your company.
Fields of action
We distinguish between three fields of action for energy suppliers: changing the value chain, customer centricity and digital enterprise. Those who rely on the advantages of digitization here are one step ahead of the competition.
Tools
In order to be able to optimally serve the fields of action, the following instruments are available. We advise and accompany you with these instruments, design innovative solutions and bring experience from hundreds of customer projects.
Big Data Analytics
It is only through the use of Big Data analytics tools that added value can be created from large volumes of data. With our analytics tools, you can keep track of everything: What is happening (control and monitoring), why is it happening (reporting and analysis) and how do I detect events before they happen (prediction and modeling). With this information, you will be able to make the right management decisions in the future.
Process digitization
Process automation has been a standard in many business models for many years. However, the massive increase in data and its processing and analysis allows us to develop other strategies. If we additionally use control and monitoring systems that contain AI components as well as sensor technology, we are able to digitize much more extensive processes. Through process digitization, efficiency increases are possible to a considerable extent. Theoretically, we can digitize all processes at all stages of the value chain.
Cloud transformation and security
The transformation brought about by digitalization is advancing and increasingly affecting the existing IT operating models of energy suppliers. On the one hand, new requirements such as the connection of the Internet of Things (IoT), smart metering systems or additional portals and other new technologies are coming to the departments. On the other hand, regardless of this, for several years now the level of application and IT operations management has become increasingly complex. We bring companies into the cloud and realize outstanding software solutions.
Commerce & Customer Experience
For an energy provider's end customer, a positive customer experience (CX) is central to a company's continued success. To achieve a positive customer experience, the customer's experience must meet their expectations at all touchpoints. To achieve this, we rely on omni-channel with Product Information Management (PIM) solutions, engaging design, customized digital strategies, and building a user experience based on sound analytics. We help you build long-term customer relationships and increased customer lifetime value.
Business platforms and digital customer interfaces
Business platforms and digital customer interfaces are also of great importance for energy supply companies. Companies established on the market broker assets without having their own products. It is also important for energy supply companies to take advantage of this changed market situation to identify potential for their own platform-based business models. Examples of this could include the following topics: The increase in distributed generation and home storage, the expansion of smart meters and the corresponding networking, and also electromobility.
Digital Workplace
With the increase in business mergers and due to the current Corona pandemic, digital collaboration in projects and hybrid environments between homeworkers and office workers is becoming increasingly important. We offer adoption, integration and customization services in the Digital Workplace space. Make your collaboration simple and effective across locations.
On our way to digitalization, TIMETOACT is the first point of contact for us and supports us in all technical and professional matters. A competent partner is essential today if you want to explore the new technical possibilities and put yourself in a better competitive position.
Oliver MoritzDeputy Managing Directore-regioOur services for you:
We are happy to support you with our team of experts in the implementation of your projects. We offer the following services:
Consulting and creation of business concepts
Based on a standardized procedure, we determine your requirements and create a business concept for you.
Software selection or in-house development
We support you in selecting a standard solution and adapt it individually for you (customizing) or develop an individual solution for your company based on state-of-the-art technologies.
Implementation and testing
After we have found or developed a solution tailored to your requirements, we implement it into your infrastructure.
Managed service for your software
As an end-to-end provider, we are happy to take over support for your new application in your environment. Alternatively, we can also manage it in an environment selected by TIMETOACT, e.g. in the cloud.