Adoption & Change Management

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Adoption & change management are decisive factors for the success of digital transformations. They deal with how people, processes and cultures adapt to new technologies, strategies and ways of working. Without an effective adoption & change management strategy, companies cannot realize the full potential of their investments, overcome resistance and achieve sustainable change.

Our services

We offer a comprehensive portfolio of Adoption & Change Management services tailored to your individual needs and objectives. Our services include:

Requirement analysis

We determine the current and desired state of your organization, identify the gaps and challenges and define the requirements for the adoption & change management measures.

Strategy development

We develop a customized Adoption & Change Management strategy that is aligned with your vision, stakeholders, communication channels and success criteria.

Implementation support

We support you in the implementation of Adoption & Change Management activities, e.g. training, coaching, feedback, change agents, knowledge management and monitoring.

Performance measurement

We evaluate the success of the Adoption & Change Management measures using quantitative and qualitative indicators, e.g. degree of utilization, satisfaction, productivity and business results.

Our general approach

We implement the topics of adoption & change management in our projects using a proven, agile and collaborative approach.
We work closely with you to understand your needs, meet your expectations and empower your employees.
We follow international standards and best practices for Adoption & Change Management, e.g. the ADKAR model, the PROSCI methodology and the Kotter 8-step model.
We adapt our methods and tools flexibly to your specific situation and budget.
We value transparent, regular and open communication with all parties involved.
We strive for continuous improvement and a long-term learning process.

Our experts

Portraitbild Carsten Schulz Head of Modern Work, novaCapta GmbH
Carsten Schulz
novaCapta GmbHContact
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Wolfgang Raestrup
novaCapta GmbHContact

Our service platforms and technology partners

Additional information


Contact us now!

We would be happy to advise you in a non-binding conversation and show you the potential and possibilities of Adoption & Change Management. Just leave your contact details and we will get back to you as soon as possible.

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Anwendungsmöglichkeiten

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HCL Connections

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Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

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Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

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Digitized processes increase efficiency

TIMETOACT & X-INTEGRATE accompany energy supplier e-regio on the way to digitalization. The consulting services in the project included the fields of content management, archiving, collaboration and automation.

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24/7 support guarantees stable operation of the intranet

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HCL Digital Xperience
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HCL Digital Xperience

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HCL Connections
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HCL Connections Engagement Center

The HCL Connections Engagement Center (formerly known as XCC) adds communication to the HCL Connections collaboration platform.

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Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.

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Jira Service Management from Atlassian

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AI & Digitization for the Transportation and Logistics Indus

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Training & Coaching

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Fit for the digital ecosystem

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IT Service Management – Optimal support for IT processes

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Enterprise Architecture – Synchronising Business and IT

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Intelligent Document Processing (IDP)

Intelligent Document Processing (IDP) involves the capture, recognition and classification of business documents and data from unstructured and semi-structured texts. IDP uses the latest technologies to automatically find case-relevant information in the abundance of documents and to control further processing in context.

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Change Management

Change must not stop at technology when introducing Cloud-based mail & collaboration solutions, but must include the factor "human" right from the start

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Security, Identity & Access Management
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Security, Identity & Access Management

Time and again we hear about hacker attacks on companies that target sensitive company data. Therefore, security and access control of data must never be neglected. Rely on a qualified Security, Identity & Access Management!

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Agile Software Development

A project rarely turns out as it was initially planned. Agility does not only apply to Project Management, but also to methods and processes of Software Development in order to avoid risks and undesirable developments during the process.

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Digital Workplace & Employee Experience
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Digital Workplace & Employee Experience

The Digital Workplace gained in importance, especially in recent months, becoming indispensable for many companies. The Microsoft Office 365 platform provides an ideal basis for this development. However, the Digital Workplace also includes intranet and collaboration environments.

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Technologie
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Confluence from Atlassian

Create, organize, and collaborate on tasks - all in a single place. Confluence is a workspace for teams and organizations where you can store your documentation and collaboratively develop and share knowledge. Dynamic pages give your team a place to create, capture, and collaborate around projects or idea development.

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Analytics und Business Intelligence
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Analytics & Business Intelligence

Analytics & Business Intelligence has become increasingly important in recent years. Companies that do not deal with Analytics and Business Intelligence find it difficult to cope with nowaday's huge amounts of data. With the help of analytical concepts and special software you can collect data of your own company, competitors or market developments to make your business processes and customer and supplier relationships more successful.

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Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services quickly and efficiently to the needs and expectations of your customers. The architecture of your IT systems plays a decisive role in this. A digital architecture is a holistic and flexible design of the IT landscape that supports the integration of data, applications and services across different platforms and applications and promotes the innovation, agility and scalability of your company.

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Spend Management Consulting

Regardless of whether you are aiming for a digital transformation in your company or are asking yourself whether your IT is costing too much or how you can cut costs, the first step is always based on creating transparency. Only when you have clarity about all relevant IT costs can you take the next targeted action.

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API Economy, DevOps, Low Code & MACH

Digital transformation is a challenge and an opportunity for companies that want to adapt to the constantly changing requirements and expectations of their customers. To remain competitive, companies need to develop agile, flexible and customer-oriented solutions based on modern technologies and architectures. The topics of API Economy, DevOps, low code and MACH (microservices, API-first, cloud-native and headless architecture) play a decisive role here.

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Application Development

Application Development refers to the process of modifying, designing and/or developing one or more applications. Gaps in the software landscape can be closed by tailoring applications individually to the customer.

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Application Modernization

Application Modernization focuses on modernizing existing applications. The key to success in Application Modernization is the strategy and selection of projects.

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ITAM / SAM & FinOps

The integration of IT Asset Management (ITAM) and FinOps Consulting represents a comprehensive strategy aimed at maximizing the efficiency and security of IT operations while optimizing the associated costs. The two disciplines complement each other and offer organizations the opportunity to take a holistic approach to managing their IT resources and finances. The topic of sustainability in IT is also becoming increasingly relevant alongside the rise in cloud costs. Our experts are also happy to support you in the implementation of Green IT.

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HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

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Kompetenz
Kompetenz

Technology Adoption & Integration

IT is the driving force behind digital transformation. It provides your company with the technological foundations on which you can drive digital innovation, optimize customer loyalty and experience and automate your business processes.

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IT Sourcing & Vendor Management – Managing IT Partners

We ensure the application of best practice methods for the selection and evaluation of IT vendors and service providers and for cost-optimized supplier management.

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Commerce & Customer Experience, CRM
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Commerce & Customer Experience, CRM

In trade, a positive customer experience (CX) is of central importance for the continued success of a company. To achieve this, the customer's expectations must be met at all touch points. For this reason, we rely on Omni-Channel with Product Information Management (PIM) solutions, appealing design, individual digital strategies for each industry and the creation of a User Experience based on sound analyses.

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Teaserbild Enterprise Content Management (ECM) Beratung
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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

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Healthcare

IT and digitalisation are too often seen in Germany as pure cost drivers, without taking into account the revenue opportunities and potentials. We know the challenges in the healthcare sector and help you find the best IT solutions.

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AUTOPILOT Business Class

Business is our upgrade to Economy. This version includes a few more features, such as the handling of incidents and standard changes (user, group, calendar and license management and Gmail settings) according to the fair use principle.

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Process Integration & Automation
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Process Integration & Automation

Digitizing and improving business processes and reacting to changes in an agile way – these are the challenges that more and more companies need to face. This makes it all the more important to open up new business opportunities based on intelligent, digitally networked systems through integrated and optimized processes.

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Leistung
novaCapta: Ihr Partner für die digitale Transformation mit Microsoft Technologien
Leistung

Intranet with Office 365

For many employees, the intranet is the door to collaboration and networking. Use the potential of Office 365 to take full advantage of the opportunities.

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Software & Application
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Software & Application

Agility, Application Modernization, Fullstack Development and Requirement Engineering are important aspects of Business Application Development. No matter what kind of web project you are dealing with – we design and develop the right application for you and support you with our expertise.

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Insurance

Insurance companies live by making a promise to people - and that promise is security. Crucial to success is not only the mastery of new technologies and new forms of collaboration, but above all a change in corporate culture.

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IT & Application Modernization

Digital transformation is a challenge for many companies that are still working with outdated, inflexible and inefficient IT systems. To remain competitive, they need to modernize their IT landscape and adapt their applications to the new requirements. IT & Application Modernization is the process that achieves these goals.

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AI Factory for Insurance

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Smart Insurance Workflows

Using a design thinking approach, we orient workflows to the customer experience and design customer-centric end-to-end processes. Intelligent Document Processing enables a high level of dark processing and ensures speed and quality.

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On-site digitization partner for insurance companies

As TIMETOACT GROUP, we are one of the leading digitization partners for IT solutions in Germany, Austria and Switzerland. As your partner, we are there for you at 17 locations and will find the right solution on the path to digitization - gladly together in a personal exchange on site.

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AI & Data Science

The amount of data that companies produce and process every day is constantly growing. This data contains valuable information about customers, markets, business processes and much more. But how can companies use this data effectively to make better decisions, improve their products and services and tap into new business opportunities?

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Open and secure IT

Just a few years ago, insurers were reluctant to move into the cloud or platform world. Concerns about security and governance often prevailed. The paradigm has changed. Insurers are looking at cloud solutions and are increasingly willing to rely on standard solutions for core applications as well.

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Analytics, BI & Planning

In today's business world, data has become a key competitive factor. Companies that are able to collect, analyze and use their data effectively can make better decisions, meet customer needs and identify new opportunities. To achieve this, you need powerful and flexible solutions for Analytics, Business Intelligence (BI) & Planning.

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Data Insights

With Data Insights, we help you step by step with the appropriate architecture to use new technologies and develop a data-driven corporate culture: from the development of new data sources, to exploratory analysis to gain new insights, to predictive models.

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Security, Identity & Access Governance

As digitalization progresses, companies are also confronted with a growing number of threats that can endanger their data, systems and reputation. Security and Identity & Access Governance (IAG) are crucial to ensure the security, integrity and confidentiality of company information, to ensure compliance with regulations and to strengthen the trust of customers and partners.

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Cloud Transformation

By migrating to the cloud, companies can reduce their IT operating costs, increase the efficiency of IT services and drive innovation faster. However, a cloud transformation requires careful planning, design and execution to minimize potential risks and achieve the desired results.

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Process Transformation, Integration & Automation

Digital transformation requires companies to continuously optimize, integrate and automate their business processes. This is the only way they can remain competitive, increase customer satisfaction and reduce costs. IT plays a crucial role in this, as it must provide, implement and adapt the appropriate technologies to enable process innovations.

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IT Modernization
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IT Modernization

We help you lead your IT to the digital age and in line with your business strategy.

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Sustainability. Wir unterstützen Sie dabei, Ihre Nachhaltigkeitsstrategie zu entwickeln und umzusetzen.
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Sustainability

Sustainability, i.e. the ability to act in an ecologically, socially and economically responsible manner, is more than just a trend. It is a necessity in order to remain competitive and future-proof in the long term. More and more customers, investors and employees expect companies to be committed to the environment and society and to report transparently on their sustainability goals and performance.

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Monitoring & Service Assurance

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services.

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Managed Services & Managed Support
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Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly without needing to worry about the operation and maintenance of the infrastructure.

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IT Asset Management – Reducing Costs and Risks Sustainably

We help customers to increase the transparency of IT assets in use, identify potential savings for hardware and software, and avoid compliance risks at the same time.

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Customer Experience​ & Retention​

In the face of digital transformation, customer experience and loyalty are of vital importance. Seamless interactions, personalized services and responsive support are critical to driving customer loyalty and satisfaction. A positive experience leaves a lasting impression and encourages repeat business and referrals. Conversely, a poor experience can drive customers away, which is exacerbated in the digital world where choice is abundant and switching costs are minimal.

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Articifial Intelligence & Data Science
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Artificial Intelligence & Data Science

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Value Added Reselling

Software is an important factor for the success and competitiveness of companies. However, it is often not enough to simply buy and install software. You need individual customization, professional advice, reliable maintenance and competent support. This is where Value Added Software Reselling (VASR) comes into play. VASR means that, as a software reseller, we not only sell the software to you, but are also your partner who accompanies you from the selection of the right software through implementation and integration to operation and optimization.

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Training
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Training

Do you have a special topic you want to be trained in? Please contact us. We will find and arrange the right training offer for you.

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Decision Automation

Companies today are faced with the challenge of making increasingly complex decisions in a shorter time frame in order to remain competitive and act in a customer-oriented manner. At the same time, they have a wealth of data at their disposal that can potentially provide valuable insights, but is often difficult to analyze and use. Decision automation is an approach that aims to combine human intelligence with machine algorithms to support or automate better and faster decisions.

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Cloud Transformation
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Cloud Transformation

More and more companies turn to Cloud solutions to store their data since they offer more storage space and are accessible from anywhere. Due to the wide range of possible applications, there are different Cloud types: Private, Public, Multi- and Hybrid Cloud.

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News

TIMETOACT GROUP acquires Atlassian Partner catworkx

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FinOps Microsoft - Microsoft Cloud Cost Optimization

TIMETOACT offers license management and compliance consulting in the Microsoft area, as well as technical consulting (e.g. on the use of Azure Services).

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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

TIMETOACT
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Reduce your costs with Software Asset Management (SAM)!

Companies find it increasingly difficult to keep track of the software they use. We support you in this!

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Software Asset Management

Software Asset Management is a continuous process. In order to establish this process successfully in the company, it is necessary to involve all stakeholders affected in design and implementation.

TIMETOACT GROUP
Referenz
Referenz

Consulting on the ivv collaboration strategy

The future collaboration of ivv is characterized by modern communication and collaboration tools. It is defined for cross-organizational work in association and with external parties.

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Service

Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

TIMETOACT
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IT Demand Management Teaser
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Demand Management – Clarity on IT needs

We help to determine your effective IT needs, e.g. for workstations with Microsoft Office 365. Save money by only buying what you really need.

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Managed Services

From analysis to access time - Managed Services from catworkx for your Atlassian infrastructure from A to Z

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Bamboo, Bitbucket, Sourcetree

Continuous Integration and a Continuous Delivery Pipeline with Bamboo, Bitbucket and Sourcetree. We can help you with our years of experience as a user as well as a solution partner of Atlassian products in many areas.

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Standardize and optimize project management | Atlassian

With defined standard templates, you can easily optimize your project management and use BigPicture to keep track of the status of your project, dependencies between tasks, and the planning and workload of your team.

TIMETOACT
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Person gießt eine junge grüne Pflanze, Wassertropfen fallen von den Fingerspitzen, symbolisch für nachhaltige Praktiken, ähnlich denen der Envizi ESG Suite für Umweltmanagement.
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Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

Lösung
Lösung

Portfolio Project Management (PPM)

The implementation of Project Portfolio Management with Atlassian Tools supports the visibility of global project and quality management tasks as well as Cross-Project Information and Knowledge Management - all from a single platform. All of an organization's ongoing and planned projects can be permanently prioritized, coordinated and controlled.

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Cloud Transformation & Container Technologies

Public, private or hybrid? We can help you develop your cloud strategy so you can take full advantage of the technology.

novaCapta
Lösung
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Lösung

Valo Intranet Exit: Integration and Replacement Options

Valo Intranet is a simple and cost-effective modular solution that fulfills typical requirements for intranet and collaboration very well. Now, Staffbase has announced the discontinuation of Valo Intranet by July 2025. As a leading Valo and Staffbase Premium Partner in the DACH region, we offer you a powerful alternative solution and automated decommissioning of your Valo Intranet.

TIMETOACT GROUP
Referenz
Referenz

McKesson: Spend Management cuts software costs by 15%

McKesson's plan to significantly optimize its software spend and make its financial planning more transparent and efficient paid off: Thanks to the strategic consulting and services provided by TIMETOACT's spend management team, the company achieved savings of 15% with one of the largest software manufacturers and at the same time reduced the allocated risks by 89%.

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Senkrecht in die Cloud
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AUTOPILOT First Class

First Class is our flagship model. This version includes even more than unlimited incidents and standard changes.

novaCapta
Referenz
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Adolf Würth GmbH & Co. KG: Personalizable Intranet

An intranet on SharePoint 2016 with templates, personalized search page and user generated content? novaCapta shows at Adolf Würth GmbH & Co. KG what is possible.

App
App

Teamworkx Configuration Publisher

View configuration details from Jira without changing the authorization structure - this is made possible by the "Teamworkx Configuration Publisher" from catworkx. The ideal app for sustainable change management.

TIMETOACT
Service
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License and contract optimization

Based on the license analysis, we check the feasibility of potential savings from both a technological and commercial point of view.

TIMETOACT
Service
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License analysis and license consulting

Only well-founded information can serve as a basis for meaningful decisions or budgeting. Therefore, we are happy to offer you an inventory of your licenses and our experts will also analyze your infrastructure.

TIMETOACT GROUP
Kompetenz
Kompetenz

Sourcing Strategy, Spend Management & Compliance

Despite increasingly powerful IT, IT costs are rising steadily in relation to revenue / EBITDA. IT operations are causing more and more costs, and the budget for innovations in digital transformation is suffering as a result. Shifting the balance between operations and innovation is a strategic task.

TIMETOACT GROUP
Branche
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Branche

Effective claims management for insurers

Insurers have the challenge of helping people quickly and reliably in the event of a claim. At the same time, they have to keep the costs of claims and benefits management low so that insurance premiums remain affordable.

TIMETOACT
News
News

HCL announces monthly fixes for Connections

HCL has announced that there will be a new update strategy for Connections starting May 01, 2021. Therefore, starting in May, there will be monthly fixes for software issues reported by HCL Connections 7.0 customers.

TIMETOACT
Service
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FinOps Consulting

We advise you both commercially and technically on how to gain transparency over your cloud costs and how to reduce them sustainably.

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Database technologies

Flexible, secure and fast database systems form the stable basis of your daily work. We manage your databases optimally.

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IT Controlling – Determination and allocation of IT costs

We help to make IT controlling processes efficient and effective and to introduce suitable procedures for the internal allocation of IT costs.

TIMETOACT GROUP
Kompetenz
Kompetenz

Digital Strategy & IT Strategy

Digital transformation has gained enormous importance in recent years. If you do not want to leave the success of Digital Transformation to chance, you need an integrated digital strategy and IT strategy.

Service
Service

Application Integration & Process Automation

Digitizing and improving business processes and responding agilely to change – more and more companies are facing these kind of challenges. This makes it all the more important to take new business opportunities through integrated and optimized processes based on intelligent, digitally networked systems.

TIMETOACT
Service
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IT security – protection against cyber attacks

IT security is becoming more and more important. We help organizations to implement appropriate and effective security structures, processes and controls.

TIMETOACT
Service
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Requirement Engineering

Requirement Engineering, also known as Requirements Analysis, is a central component of the Software Development process. In this process, the requirements for the system to be developed are defined using a systematic procedure.

TIMETOACT GROUP
Branche
Branche

Digitization of the energy industry

The energy sector is undergoing an unstoppable process of change. Progressive digitization and the energy transition are causing traditional system and process boundaries to disappear.

TIMETOACT
Service
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Data Governance

Data Governance describes all processes that aim to ensure the traceability, quality and protection of data. The need for documentation and traceability increases exponentially as more and more data from different sources is used for decision-making and as a result of the technical possibilities of integration in Data Warehouses or Data Lakes.