Managed services that scale up with your business

As projects become increasingly complex and dynamic, performance, accessibility and scalability must be ensured.
Digitalization is increasingly increasing the demands on your IT infrastructure.

Fast-growing companies need to keep their IT as well as the know-how of the responsible employees at peak performance. Rapid scalability is therefore required in terms of hardware and performance as well as skill level.

Outsourcing IT tasks to our proven specialists can save high costs. This makes it interesting for both small and large companies.

Today, companies have a wide range of options for setting up and optimizing their IT infrastructure.

Server hosting and housing, storage systems and cloud services form a broad portfolio for your own infrastructural setup. However, technical and financial resources are required for a high-performance and optimal system setup. 

If you are looking for the right partner to reduce technical and economic risks in the area of recurring IT services, we will be happy to support you. With optimal managed services, you can free up resources, focus more on your core business and increase your IT reliability.

Your advantages of Managed Services

The demand for managed services is increasing every year. The IT solutions of a managed service provider (MSP) are of interest to companies of all sizes. The drivers behind the growing trend for managed services are technical innovations, increasing IT complexity, cloud IT solutions and the high number of employee accesses from different locations and end devices. In addition, the implementation of large amounts of data and the growing threat of cyber attacks are increasing the complexity of the service. This includes regulatory facts, particularly in the areas of managed security, security and data protection and, in particular, data sovereignty. The constantly increasing challenges clearly speak in favor of working with a managed service provider (MSP).

  • Everything from a single source
  • Greater competitiveness & agility
  • Cloud infrastructure in the hands of experts
  • Relief for the core business and IT
  • Financial planning security and transparency

With synaigy, we were able to move to modern hosting in just a few days. This ensures security and stability not only for us, but also for our customers. As always, the collaboration was professional and transparent.

Holger WochnowskiGeschäftsleitung Marketing und Vertrieb

synaigy has been successfully supporting us in the area of e-commerce for several years and was also a competent partner during the initial development of our marketing automation. Now that we have decided to choose synaigy as our managed commerce partner, the professional cooperation has been further intensified and the existing know-how has been confirmed once again. We were live after just a few days and operations are running smoothly. The new platform has enabled us to meet the constantly growing demands and challenges of the market.

Carsten Winkelmann VorstandDentona GmbH

We have never regretted our decision to rely on this team.We have been handling the entire ordering process for Deutsche Post DHL Group corporate clothing worldwide via the HCL Commerce platform for several years now.Many further developments and improvements have been made during this time.

Deutsche Post DHL Group

Managed services suitable for your store system


Sustainable operation through synaigy

Server hosting and housing, storage systems and cloud services form a broad portfolio for your own infrastructural setup. Professional and financial resources are required for a high-performance and optimal system setup. If you are looking for the right partner to reduce technical and economic risks in the area of recurring IT services, we will be happy to support you.

  • OVHcloud stands for an environmentally friendly data center.

  • OHVcloud is a leader in water, energy and CO2 efficiency (WEC)

  • The use of modern technologies such as Kubernetes enables flexible and rapid scaling of the infrastructure. 

  • You always get the hardware you need. Over-provisioning is not necessary.


For small and medium-sized companies

  • Availability: 99.8%
  • Ticket system
  • 2 hour response time
  • Basic system monitoring

For mission-critical applications of central importance

 

  • Availability: up to 99.9%
  • Scalable application
  • Personal contact person
  • 1 hour response time
  • Extended system monitoring
  • Real-time user monitoring

For individual customizations

  • Availability: up to 100%
  • Personal contact person
  • Up to 20 min response time
  • Extended system monitoring

All plans include:

System reporting

SSL certificate

Global CDN

Web Application Firewall

Automatic data backup

Good reasons for a managed service with synaigy

From licenses, support and applications to infrastructure, we always focus on your requirements. With our customized managed services, you benefit from our specialists' many years of experience. We guarantee you a trusting collaboration, full transparency and effectiveness in all aspects of the service you outsource to us.

License management

We ensure the correct licensing. No hidden costs await you.

Support

Our support team ensures fast response times and rapid assistance with questions or errors in your applications.

Monitoring

Our experts enable us to provide the best possible support. Our comprehensive 360° monitoring enables us to respond proactively.

Infrastructure

Regardless of the infrastructure, we assume complete responsibility for server administration.

Your partner for the operation of strong e-commerce solutions

The best advertising for us is satisfied customers. For us, the customer is at the center of everything we do.

novaCapta
Leistung
novaCapta: Ihr Partner für die digitale Transformation mit Microsoft Technologien
Leistung

Managed services

ITIL-compliant service operation management and managed services for the cloud and Azure - free yourself from IT tasks that place an unnecessary operational burden on your team or for which you would have to set up special systems and competencies.

TIMETOACT GROUP
Service
Managed Services & Managed Support
Service

Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly without needing to worry about the operation and maintenance of the infrastructure.

TIMETOACT
Referenz
Referenz

Managed service support for central platform stability

To ensure the quality, availability and performance of the platform at all times, TIMETOACT supports N-ERGIE as a managed service partner.

Leistung
Leistung

E-commerce – synaigy supports you with structure and experti

Profitable solutions for retailers, industry, brands and manufacturers.

novaCapta
Leistung
Cheerful business colleagues watching a presentation on a laptop
Leistung

Process optimization with Microsoft Business Applications

Digitalizing your business processes using low-code/no-code solutions helps reduce complexity and visualize your results – essential in today's data overload. We help with process optimization with Microsoft Business Applications.

novaCapta
Leistung
Middle aged Hispanic business manager ceo using cell phone mobile app, laptop. Smiling Latin or Indian mature man businessman holding smartphone sit in office working online on gadget with copy space.
Leistung

Managed Modern Endpoint: Holisitic endpoint management

Diverse endpoints and applications, different user and IT needs: Endpoint management poses increasingly significant challenges for companies. Our holistic Managed Modern Endpoint approach helps establishing the fundament for a secure, future-oriented modern workplace.

Leistung
Leistung

Digital Consulting International

For us, consulting means working with you to achieve your goals, show you new options and get the most out of your resources and requirements..

TIMETOACT GROUP
Service
Service

Monitoring & Service Assurance

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services.

Service
Service

Managed Services

From analysis to access time - Managed Services from catworkx for your Atlassian infrastructure from A to Z

novaCapta
Leistung
Businessmen use laptops to secure computing through cloud storage for digital business and cloud data processing management. Optimizing online business customer service
Leistung

Azure Infrastructure

With both PaaS and IaaS, Microsoft Azure offers you a technical basis for mapping individual enterprise architectures in the cloud. With our Azure Consulting Services and our Azure Landing Zone approach, you can master the journey to the cloud and optimize your business processes.

TIMETOACT
Referenz
Referenz

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

TIMETOACT
Service
Headerbild zu Managed Services
Service

Managed Services & Support

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

Leistung
Server farm
Leistung

From Unix to Linux with Adabas/Natural

Mit Adabas/Natural von Unix nach Linux

Leistung
Leistung

Working with CLOUDPILOTS

With the perfect partner at your side, many things are easier and more efficient, although a direct relationship with the manufacturer is appealing at first glance. But only at first glance!

novaCapta
Leistung
Business Applications auf Tablet
Leistung

Working with Power Platform

The Power Platform is suitable for an almost unlimited variety of use cases. We are pioneers when it comes to the Power Platform and analyze, design and implement your desired application. We rely on an agile implementation methodology and use services from the Microsoft and Office 365 portfolio as well as from Dynamics 365.

novaCapta
Leistung
novaCapta: Ihr Partner für die digitale Transformation mit Microsoft Technologien
Leistung

Intranet with Office 365

For many employees, the intranet is the door to collaboration and networking. Use the potential of Office 365 to take full advantage of the opportunities.

TIMETOACT GROUP
Branche
Headerbild zu Managed Services bei Versicherungen
Branche

Managed service for insurers

Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely missing. With our Managed Services, you no longer have to worry about your IT!

Leistung
Beratung Cloud Technologie Freshdesk Helpdesk
Leistung

Security Assessment

If you're concerned about the security of your cloud infrastructure, then CLOUDPILOTS is the right choice for you! We offer you a two-day workshop where we will analyze your cloud infrastructure together and identify potential threats and configuration errors. At the end of the workshop, you will receive a comprehensive report with a list of all identified issues, prioritized by severity.

novaCapta
Leistung
modern office building in hangzhou china
Leistung

IT modernization and strategy

Which path is best for you - completely in the cloud, hybrid or on-prem? What about your infrastructure and data security? We help you step by step on the safe way to exploit the full potential of the Microsoft universe for you.

Service
Wir begleiten Euch in die Google Cloud
Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

TIMETOACT GROUP
Leistung
Headerbild zu Digitale Transformation bei Versicherern
Leistung

Mastering digital transformation in insurance

Versicherer haben daher bereits die Chancen und Notwendigkeiten der Digitalisierung größtenteils erkannt. Trotzdem ist noch viel zu tun, denn Digitalisierung funktioniert nicht von einem Tag auf den anderen – besonders bei Versicherungen, bei denen es viele altmodische und langsame Prozesse gibt.

Leistung
Migration zum Cloud Competence Center
Leistung

Atlassian Cloud Migration

catworkx supports you in all aspects of Atlassian Cloud migration or the introduction of the appropriate cloud solution.

TIMETOACT
Referenz
Referenz

Managed service support for optimal license management

To ensure software compliance, TIMETOACT supports FUNKE Mediengruppe with a SAM Managed Service for Microsoft, Adobe, Oracle and IBM.

TIMETOACT GROUP
Service
Analytics und Business Intelligence
Service

Analytics & Business Intelligence

Analytics & Business Intelligence has become increasingly important in recent years. Companies that do not deal with Analytics and Business Intelligence find it difficult to cope with nowaday's huge amounts of data. With the help of analytical concepts and special software you can collect data of your own company, competitors or market developments to make your business processes and customer and supplier relationships more successful.

Leistung
Hoch skalierbar, niedrige Kosten
Leistung

VMware Assessment

The free VMware Assessment from CLOUDPILOTS, Google Cloud and Intel helps attendees make data-based decisions in the shortest time possible. This does not only save organizations money, but also optimizes data center efficiency.

Leistung
Leistung

Technology transformation

We transfer old development environments and legacy source code to a future-proof basis. ► Enterprise DevOps ► Re-Platforming Mainframe & Adabas/Natural-applications ►CA-TELON Dismissal

TIMETOACT
Kompetenz
IT Service Monitoring Lösungen für verbesserte Servicefähigkeit
Kompetenz

IT & Business Service Monitoring Solutions

With IT service monitoring, you can uniformly monitor the IT-supported services in your company. You have an overview of the current status of the services at all times, quickly identify the cause in the event of disruptions and thus remain able to act.

Leistung
Leistung

Application development on IBM i (AS400)

We maintain, modernise or migrate IBM i applications (AS400). To ensure that digital transformation does not remain a buzzword, we provide the developer manpower to drive and realise it.

Leistung
Portfolio catworkx - Atlassian Cloud
Leistung

catworkx Cloud Portfolio

catworkx offers a comprehensive cloud portfolio that allows you to take full advantage of the benefits and flexibility of an Atlassian cloud environment,

Leistung
Wütender Leopard
Leistung

IBM i (AS400) modernization reimagined. Holistic.

IBM i (AS400) modernization reimagined. Holistic. Open to the future.

Leistung
SAFe® Implementierung - Leistungen
Leistung

SAFe® Implementation

Why process management with Atlassian tools, SAFe® and catworkx? What is the procedure? And what advantages can be expected?

Leistung
Laptop mit vielen Grafiken
Leistung

Software Assessment

Get through the is state of your core systems with the Legacy Software Assessment.

Leistung
Leistungen Jira Align im Überblick
Leistung

Jira Align Production Jumpstart

Jumpstart to scaled agility: The Jira Align Production Jumpstart from Atlassian effectively supports companies in converting their existing Atlassian toolchain to Jira Align.

TIMETOACT
Technologie
Logo Jira Service Management
Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

TIMETOACT
Service
Teaserbild zu Software Asset Management (SAM)
Service

Reduce your costs with Software Asset Management (SAM)!

Companies find it increasingly difficult to keep track of the software they use. We support you in this!

TIMETOACT
Technologie
Technologie

Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.

Service
Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

TIMETOACT GROUP
Service
Service

Agile Transformation & New Work

Companies and their employees are operating in an increasingly complex, dynamic and uncertain environment. In such an environment, organizations can benefit from agility. The aim of New Work & Agile Transformation is to be able to react quickly and purposefully to predictable and unpredictable events. However, an agile environment is not created overnight. Resilience, flexibility and long-term success are the result of active transformation.

Leistung
Leistung

Product Information Management (PIM)

If you want to be successful today, you need to think in terms of multiple channels and take an omnichannel approach with product information management (PIM) solutions. The general trend is towards system integration.

TIMETOACT GROUP
Service
Sustainability. Wir unterstützen Sie dabei, Ihre Nachhaltigkeitsstrategie zu entwickeln und umzusetzen.
Service

Sustainability

Sustainability, i.e. the ability to act in an ecologically, socially and economically responsible manner, is more than just a trend. It is a necessity in order to remain competitive and future-proof in the long term. More and more customers, investors and employees expect companies to be committed to the environment and society and to report transparently on their sustainability goals and performance.

Leistung
Four professionals in front of a laptop
Leistung

CA-TELON Dismissal

CA-TELON users are now at great risk - the valuable core applications must be saved!

Service
Cloud Technologie Managed Service
Service

AUTOPILOT Business Class

Business is our upgrade to Economy. This version includes a few more features, such as the handling of incidents and standard changes (user, group, calendar and license management and Gmail settings) according to the fair use principle.

Partner
Partner

Partner International

TIMETOACT
Service
Header Konnzeption individueller Business Intelligence Lösungen
Service

Conception of individual Analytics and Big Data solutions

We determine the best approach to develop an individual solution from the professional, role-specific requirements – suitable for the respective situation!

TIMETOACT
Kompetenz
Network Performance Management
Kompetenz

Network Performance Management

With Network Performance Management you can monitor the performance of complex IT landscapes. This enables you to detect capacity bottlenecks, unexpected deviations from normal operation as well as faults at an early stage and to remedy them immediately.

TIMETOACT
News
News

Equistone acquires majority stake in TIMETOACT GROUP

TIMETOACT GROUP's already successful buy-&-build strategy will be boosted with both know-how and capital

TIMETOACT
Service
Navigationsbild zu Business Intelligence
Service

Business Intelligence

Business Intelligence (BI) is a technology-driven process for analyzing data and presenting usable information. On this basis, sound decisions can be made.

TIMETOACT GROUP
Service
Service

Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services quickly and efficiently to the needs and expectations of your customers. The architecture of your IT systems plays a decisive role in this. A digital architecture is a holistic and flexible design of the IT landscape that supports the integration of data, applications and services across different platforms and applications and promotes the innovation, agility and scalability of your company.

Kompetenz
Kompetenz

Shaping the future with technology

ARS Computer and Consulting is one of the leading companies in the field of software engineering. Our mission: The Art of Software Engineering. This includes high-quality consulting and successful projects for the agile development of high-quality software.

TIMETOACT
Service
Headerbild zu Data Governance Consulting
Service

Data Governance

Data Governance describes all processes that aim to ensure the traceability, quality and protection of data. The need for documentation and traceability increases exponentially as more and more data from different sources is used for decision-making and as a result of the technical possibilities of integration in Data Warehouses or Data Lakes.

Rinat AbdullinRinat AbdullinBlog
Blog

Consistency and Aggregates in Event Sourcing

Learn how we ensures data consistency in event sourcing with effective use of aggregates, enhancing system reliability and performance.

Service
Senkrecht in die Cloud
Service

Cloud Deployment

Companies use a large number of individual solutions. Largely standardized IT solutions can be obtained much more cheaply and reliably from the Public Cloud. Google ensures secure provision of these services.

Lösung
Zusammenarbeiten mit Google Workspace
Lösung

Business Continuity

Do you know your critical business functions and their risks? Do you know what to do when something goes wrong?

TIMETOACT
Service
Headerbild von Enterprise Service Management
Service

Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

TIMETOACT
Kompetenz
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Kompetenz

Application Performance Monitoring Service

Application Performance Monitoring automates the IT monitoring of your applications, detects impending failures in advance and reduces manual activities to a minimum.

novaCapta
Jobs
novaCapta: Ihr Partner für die digitale Transformation mit Microsoft Technologien
Jobs

Submitting a speculative application

novaCapta | You did not find what you were looking for among our vacant positions? Or you do not meet exactly the listed qualifications mentioned in one of our job descriptions? No problem!

TIMETOACT GROUP
Kompetenz
Kompetenz

Business Innovation & Digital Transformation

6. Compliance, Spend Management & Sourcing

Leistung
Support Google Cloud Hilfe
Leistung

CLOUDPILOTS Support

Here you can find all contact details for our support. We love to help!

Kompetenz
Kompetenz

Software Engineering

Software engineering is the art of creating good software. Software engineering is the discipline of creating your digital products using methods proven by science and practice.

TIMETOACT GROUP
Kompetenz
Kompetenz

Green IT: Your Status Quo Assessment for Sustainable IT

Sustainability in IT means using resources efficiently, reducing energy consumption, maximizing the lifespan of devices, and minimizing environmental impact at the end of their lifecycle. These actions help improve a company's carbon footprint, minimize compliance risks, and reduce costs in the long run.

Leistung
Leistung

Apigee: The API Management Platform | Google Cloud

API management means that businesses can better manage their interfaces through which data and services can be accessed. There are specific tools available to help make APIs secure and efficient.

TIMETOACT
Kompetenz
Kompetenz

IT Monitoring & Service Assurance Consulting

Ensure the continuous operation of your IT and enable customers and employees to use IT services and products without problems.

TIMETOACT
Technologie
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Technologie

Automation with Open Source

Automation tools provide a remedy by independently taking over some of the tasks that would otherwise fall to developers.

Kompetenz
Kompetenz

Legacy modernisation with eXplain

The tool for analysing code on the IBM i (AS400) & IBM Z (mainframe).

TIMETOACT
Service
Navigationsbilc zu Application Development
Service

Application Development

Application Development refers to the process of modifying, designing and/or developing one or more applications. Gaps in the software landscape can be closed by tailoring applications individually to the customer.

TIMETOACT
Referenz
Referenz

Introduction of Jira to Hamburger Hochbahn

The Hamburger Hochbahn AG controls the development of its new mobility platform "Switchh" via the Atlassian project management tool Jira – introduced, administered and hosted by the TIMETOACT GROUP.

TIMETOACT
Technologie
Technologie

Pimcore als Open Source Software Platform

Pimcore is a free-to-use open source software platform and is already used effectively in many corporate fields. With Pimcore, your classic day-to-day business problems with portals and websites are easily solved as we tailor the platform to your specific business requirements.

TIMETOACT
Technologie
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Technologie

Enterprise Service Desk

With technical and professional-methodical competence, our ITIL experts advise our customers in all questions regarding the design and organization of processes and the further development of a modern service desk.

TIMETOACT
Service
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Service

Data Integration, ETL and Data Virtualization

While the term "ETL" (Extract - Transform - Load / or ELT) usually described the classic batch-driven process, today the term "Data Integration" extends to all methods of integration: whether batch, real-time, inside or outside a database, or between any systems.

Referenz
Felss Logo
Referenz

Quality scoring with predictive analytics models

Felss Systems GmbH relies on a specially developed predictive analytics method from X-INTEGRATE. With predictive scoring and automation, the efficiency of industrial machinery is significantly increased.

TIMETOACT GROUP
Referenz
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Referenz

Bundled expertise for fast mail migration to M365

Based on the ten-year partnership with TIMETOACT, the experts supported the mail migration from Lotus Notes Domino to M365 - together with novaCapta. As a Managed Service Partner, TIMETOACT continues to ensure optimal functionality of the mail system.

TIMETOACT
Service
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Service

FinOps Consulting

We advise you both commercially and technically on how to gain transparency over your cloud costs and how to reduce them sustainably.

IPG
Marco RohrerMarco RohrerBlog
Hintergrundgrafik für IPG Partner Clearsky
Blog

Bring IT service management and IAM systems together

How do companies bring their complex IT service management and IAM systems together in an end user-friendly way? In our interview, Clear Skye and the IPG Group show, how it works very easily

TIMETOACT
Service
Headerbild IT Asset Management
Service

IT Asset Management – Reducing Costs and Risks Sustainably

We help customers to increase the transparency of IT assets in use, identify potential savings for hardware and software, and avoid compliance risks at the same time.

novaCapta
Produkt
Drei Personen in einer Besprechung an einem Tisch besprechen den Zeitplan auf ihrem Microsoft-Laptop
Produkt

IT Governance & Lifecycle Management with novaWorxx

Adapt governance rules and IT processes with novaWorxx - for successful collaboration in the cloud. Create a central basis for a Modern Workplace. Want integration with all Microsoft 365 applications? novaWorxx offers that, too. Learn more now.

Kompetenz
Kompetenz

Digital Transformation with Atlassian Tools

At catworkx, we digitalize business processes for our customers on the basis of Atlassian tools such as Jira and Confluence because we are convinced of the flexibility, performance and transparency of the products for smooth team collaboration.

TIMETOACT
Produkt
Produkt

Atlassian Crucible

Atlassian Crucible offers the opportunity to benefit from digital code reviews. Reviews, discussions and comments are possible independently of location and time.

TIMETOACT
Produkt
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Produkt

Atlassian Crowd

Authentication authorizations and user management in one place thanks to Single Sign-On (SSO) and centralized login procedure.