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header image Managed services for insurance companies

With Managed Service, carefree IT operation as well

We provide 24/7 for a smooth operation of your IT and relieve your employees with Managed Service so.Get in touch with us

Meet the growing demands on IT!

With our Managed Services, you no longer have to worry about your IT!

Insurers increasingly want to focus on core topics. Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely lacking.

  • It is therefore attractive for insurers to rely on a strong local partner and hand over responsibility for parts of IT operations to trusted companies. These then operate certain applications as managed services and relieve the insurer accordingly.

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In connection with these developments, insurers are asking themselves the following questions, among others:
  • How can 24/7 application operation be ensured, even if these service hours cannot be provided by the company's own staff?
  • How can sufficient capacity be flexibly procured for peak loads, e.g., the end-of-year exchange business of automobile insurers, without having to maintain maximum capacity throughout the year?
  • How can new technologies be made available quickly, even if the company lacks the necessary expertise?
  • How can investment costs be avoided and replaced by business-dependent operating costs?

Was ist Managed Service?

Components of the TIMETOACT Managed Service

Managed services enable insurers to concentrate fully on their core business: They outsource the relevant IT areas to an external service provider who performs regular and recurring IT services for them. In this way, you can not only relieve the burden on your own IT, but also save high costs.

Our Managed Service Portfolio

With our Managed Services, we ensure that your applications are supported holistically with a high level of technical expertise. This includes the overall view of infrastructure, licenses, support, applications as well as our flexibility of solution and hosting independence.

Feel free to contact me!

Matthias Quaisser
Business Development Lead - InsuranceTIMETOACT GROUPContact
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Your advantages at a glance:

Benefit from our managed service and concentrate on your core business!

Flexible capacities

By outsourcing as a managed service, you obtain exactly the service you need, depending on the business in question

Higher quality

Instead of improvisation you rely on recognized standards that meet your defined quality criteria and service level

Lower costs

You do not need to purchase and maintain maximum capacity throughout the year, but purchase services "breathing" to his business and thus avoids unused infrastructure

Technological innovation

You can also quickly obtain the latest IT services via managed services, which use technologies for which your employees do not have the appropriate skills.

Extension of service hours

Through managed services, you can enable service hours that fall outside your employees' core working hours

More success in the core business

You can outsource tasks that are not part of your core business and thus use human and financial resources for central tasks - thus achieving more business growth

Procedure for introducing our managed services:

When using our managed services and support, we go through the following steps together:

Contact us now!

We would be happy to advise you in a non-binding conversation and show you specifically how you can relieve your IT with Managed Services. Simply leave your contact details and we will get back to you as soon as possible.

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Matthias QuaisserBusiness Development Lead - Insurance

matthias.quaisser@timetoact.de

TIMETOACT GROUP
Branche
Headerbild für lokale Entwicklerressourcen in Deutschland
Branche

On-site digitization partner for insurance companies

As TIMETOACT GROUP, we are one of the leading digitization partners for IT solutions in Germany, Austria and Switzerland. As your partner, we are there for you at 17 locations and will find the right solution on the path to digitization - gladly together in a personal exchange on site.

TIMETOACT GROUP
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Headerbild zu Cloud bei Versicherungen
Branche

Paths to the cloud for insurers

Cloud ist die Blaupause für eine moderne Nutzung von IT-Ressourcen. Doch traditionell scheuen viele Versicherer den Weg in die Cloud. Befürchtet werden Kontrollverlust oder fehlende Sicherheit für vertrauliche Daten. Doch all dies sind Themen, die technisch und organisatorisch gelöst sind. Es überwiegen die Vorzüge einer flexiblen und kostengünstigen Architektur.

TIMETOACT GROUP
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Headerbild zur automatischen Handschrifterkennung bei Versicherern
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Automatic handwriting recognition for insurers

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TIMETOACT GROUP
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Headbilder zu innovativem Schadenmanagement für Versicherungen
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Effective claims management for insurers

Insurers have the challenge of helping people quickly and reliably in the event of a claim. At the same time, they have to keep the costs of claims and benefits management low so that insurance premiums remain affordable.

TIMETOACT GROUP
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Insurance

Insurance companies live by making a promise to people - and that promise is security. Crucial to success is not only the mastery of new technologies and new forms of collaboration, but above all a change in corporate culture.

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Service
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Service

Fit for the digital ecosystem

Insurers are digitally networking with their ecosystem to gain critical capabilities in a division of labor. Personal data, object data or transaction data are securely exchanged via common digital interfaces. For end customers, this results in a consistent "experience" to their concerns, regardless of which service provider is currently contributing.

TIMETOACT GROUP
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Digitization of the energy industry

The energy sector is undergoing an unstoppable process of change. Progressive digitization and the energy transition are causing traditional system and process boundaries to disappear.

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Managed Services & Managed Support
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Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly without needing to worry about the operation and maintenance of the infrastructure.

TIMETOACT GROUP
Service
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Smart Insurance Workflows

Using a design thinking approach, we orient workflows to the customer experience and design customer-centric end-to-end processes. Intelligent Document Processing enables a high level of dark processing and ensures speed and quality.

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AI Factory for Insurance

The AI Factory for Insurance is an innovative organisational model combined with a flexible, modular IT architecture. It is an innovation and implementation factory to systematically develop, train and deploy AI models in digital business processes.

TIMETOACT GROUP
Service
Headerbild zur offenen und sicheren IT bei Versicherungen
Service

Open and secure IT

Just a few years ago, insurers were reluctant to move into the cloud or platform world. Concerns about security and governance often prevailed. The paradigm has changed. Insurers are looking at cloud solutions and are increasingly willing to rely on standard solutions for core applications as well.

TIMETOACT GROUP
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AI & Digitization for the Transportation and Logistics Indus

Digitalisierung und Transparenz der Prozesse sowie automatisierte Unterstützung bei der Optimierung können Logistikunternehmen helfen, den Spagat zwischen Kosten und Leistung besser zu bewältigen, um langfristig als wertvoller Partner der Wirtschaft zu agieren.

TIMETOACT GROUP
Service
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Service

Data Insights

With Data Insights, we help you step by step with the appropriate architecture to use new technologies and develop a data-driven corporate culture: from the development of new data sources, to exploratory analysis to gain new insights, to predictive models.

TIMETOACT
Technologie
Technologie

Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.

TIMETOACT GROUP
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Healthcare

IT and digitalisation are too often seen in Germany as pure cost drivers, without taking into account the revenue opportunities and potentials. We know the challenges in the healthcare sector and help you find the best IT solutions.

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Schild als Symbol für innere und äußere Sicherheit
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Internal and external security

Defense forces and police must protect citizens and the state from ever new threats. Modern IT & software solutions support them in this task.

TIMETOACT GROUP
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Digital transformation in public administration

The digital transformation will massively change the world of work, especially in public administration. We support federal, state and local authorities in the strategic and technical implementation of their administrative modernisation projects.

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Service

Intelligent Document Processing (IDP)

Intelligent Document Processing (IDP) involves the capture, recognition and classification of business documents and data from unstructured and semi-structured texts. IDP uses the latest technologies to automatically find case-relevant information in the abundance of documents and to control further processing in context.

TIMETOACT
Technologie
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Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

TIMETOACT
Service
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Service

Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

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Managed Services

From analysis to access time - Managed Services from catworkx for your Atlassian infrastructure from A to Z

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Managed services

ITIL-compliant service operation management and managed services for the cloud and Azure - free yourself from IT tasks that place an unnecessary operational burden on your team or for which you would have to set up special systems and competencies.

TIMETOACT
Service
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Service

Managed Services & Support

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

Leistung
Leistung

Managed services that scale up with your business

As your projects become more complex and dynamic, you must ensure performance, availability and scalability.

TIMETOACT GROUP
News
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Proof-of-Value Workshop

Today's businesses need data integration solutions that offer open, reusable standards and a complete, innovative portfolio of data capabilities. Apply for one of our free workshops!

TIMETOACT
Technologie
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Technologie

Mendix for Finance & Insurance

With its low-code platform, the manufacturer Mendix enables you to drive forward the digitization of your company even with small teams. Quickly create individual solutions and, thanks to the simple implementation option, have the solution developed directly in the specialist departments.

TIMETOACT
Referenz
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Managed service support for central platform stability

To ensure the quality, availability and performance of the platform at all times, TIMETOACT supports N-ERGIE as a managed service partner.

TIMETOACT
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Managed service support for optimal license management

To ensure software compliance, TIMETOACT supports FUNKE Mediengruppe with a SAM Managed Service for Microsoft, Adobe, Oracle and IBM.

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Companies and their employees are operating in an increasingly complex, dynamic and uncertain environment. In such an environment, organizations can benefit from agility. The aim of New Work & Agile Transformation is to be able to react quickly and purposefully to predictable and unpredictable events. However, an agile environment is not created overnight. Resilience, flexibility and long-term success are the result of active transformation.

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Wir begleiten Euch in die Google Cloud
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With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

TIMETOACT
Technologie
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Technologie

Confluence from Atlassian

Create, organize, and collaborate on tasks - all in a single place. Confluence is a workspace for teams and organizations where you can store your documentation and collaboratively develop and share knowledge. Dynamic pages give your team a place to create, capture, and collaborate around projects or idea development.

TIMETOACT
Service
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FinOps Consulting

We advise you both commercially and technically on how to gain transparency over your cloud costs and how to reduce them sustainably.

TIMETOACT
Technologie
Atlassian Logo
Technologie

Bamboo, Bitbucket, Sourcetree

Continuous Integration and a Continuous Delivery Pipeline with Bamboo, Bitbucket and Sourcetree. We can help you with our years of experience as a user as well as a solution partner of Atlassian products in many areas.

TIMETOACT GROUP
News
News

TIMETOACT GROUP acquires Atlassian Partner catworkx

The acquisition is in line with the expansion of the consulting portfolio of TIMETOACT GROUP to become the leading Atlassian partner in the German-speaking region. The partnership between the two groups, which has already existed for some time, will now be merged and expanded under the umbrella of the TIMETOACT GROUP.

TIMETOACT
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Data Integration, ETL and Data Virtualization

While the term "ETL" (Extract - Transform - Load / or ELT) usually described the classic batch-driven process, today the term "Data Integration" extends to all methods of integration: whether batch, real-time, inside or outside a database, or between any systems.

TIMETOACT
Technologie
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IBM Cloud Pak for Data Accelerator

For a quick start in certain use cases, specifically for certain business areas or industries, IBM offers so-called accelerators based on the "Cloud Pak for Data" solution, which serve as a template for project development and can thus significantly accelerate the implementation of these use cases. The platform itself provides all the necessary functions for all types of analytics projects, and the accelerators provide the respective content.

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Artificial Intelligence in Treasury Management

Optimize treasury processes with AI: automated reports, forecasts, and risk management.

TIMETOACT
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TIMETOACT implements integrated insurance software

Less than one year from project start to system implementation: TIMETOACT developed the integrated, browser-based insurance software "HERMES" for the VOV D&O insurance association. The cross-departmental individual software completely covers all core processes of the insurance company. Users particularly appreciate the intuitive user interface and the high performance of HERMES.

TIMETOACT GROUP
Leistung
Headerbild zu Digitale Transformation bei Versicherern
Leistung

Mastering digital transformation in insurance

Versicherer haben daher bereits die Chancen und Notwendigkeiten der Digitalisierung größtenteils erkannt. Trotzdem ist noch viel zu tun, denn Digitalisierung funktioniert nicht von einem Tag auf den anderen – besonders bei Versicherungen, bei denen es viele altmodische und langsame Prozesse gibt.

TIMETOACT
Service
Teaserbild Enterprise Content Management (ECM) Beratung
Service

Enterprise Content Management (ECM) & Archiving

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TIMETOACT
Service
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Anwendungsmöglichkeiten

Learn how you can integrate Atlassian products into your daily business to make your processes more efficient.

TIMETOACT
Technologie
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Technologie

Cloud from Atlassian

Atlassian Cloud gives even small teams the ability to leverage the Atlassian product world. It allows you to flexibly adjust the number of users. Furthermore, you can choose from three paid variants of Cloud products. In this way, you always adapt your Atlassian product to your individual requirements. The multiple certified Atlassian Cloud solutions are hosted at Amazon Web Services Inc.

TIMETOACT
Service
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Service

FinOps Microsoft - Microsoft Cloud Cost Optimization

TIMETOACT offers license management and compliance consulting in the Microsoft area, as well as technical consulting (e.g. on the use of Azure Services).

TIMETOACT
Service
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Service

Data Governance

Data Governance describes all processes that aim to ensure the traceability, quality and protection of data. The need for documentation and traceability increases exponentially as more and more data from different sources is used for decision-making and as a result of the technical possibilities of integration in Data Warehouses or Data Lakes.

TIMETOACT GROUP
Service
Service

Monitoring & Service Assurance

In today's digital world, companies depend on a reliable, efficient and secure IT infrastructure. Monitoring this is crucial to ensure the availability, performance and security of IT services.

TIMETOACT
Service
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Service

Business Intelligence

Business Intelligence (BI) is a technology-driven process for analyzing data and presenting usable information. On this basis, sound decisions can be made.

TIMETOACT GROUP
Referenz
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Referenz

Bundled expertise for fast mail migration to M365

Based on the ten-year partnership with TIMETOACT, the experts supported the mail migration from Lotus Notes Domino to M365 - together with novaCapta. As a Managed Service Partner, TIMETOACT continues to ensure optimal functionality of the mail system.

TIMETOACT GROUP
Kompetenz
Kompetenz

Sourcing Strategy, Spend Management & Compliance

Despite increasingly powerful IT, IT costs are rising steadily in relation to revenue / EBITDA. IT operations are causing more and more costs, and the budget for innovations in digital transformation is suffering as a result. Shifting the balance between operations and innovation is a strategic task.

TIMETOACT GROUP
Service
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Spend Management Consulting

Regardless of whether you are aiming for a digital transformation in your company or are asking yourself whether your IT is costing too much or how you can cut costs, the first step is always based on creating transparency. Only when you have clarity about all relevant IT costs can you take the next targeted action.

TIMETOACT
Referenz
Referenz

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

TIMETOACT
Technologie
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Technologie

Incident communication management

Statuspage allows you to keep track of the status of individual system-relevant components as well as a history of past incidents. Our self-created solution also allows you to connect various monitoring tools and query them in specific cycles. The component failure automatically generates an e-mail to your ticket system.

TIMETOACT
Service
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Service

Database technologies

Flexible, secure and fast database systems form the stable basis of your daily work. We manage your databases optimally.

TIMETOACT
Technologie
Technologie

Advice around Mendix

Develop your solutions quickly and independently in low-code with the leading technology vendor. Use the Mendix toolkit and model your applications with visual elements.

Service
Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

TIMETOACT
Service
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Service

Demand Planning, Forecasting and Optimization

After the data has been prepared and visualized via dashboards and reports, the task is now to use the data obtained accordingly. Digital planning, forecasting and optimization describes all the capabilities of an IT-supported solution in the company to support users in digital analysis and planning.

TIMETOACT
Referenz
Referenz

Less risk and cost for HDI with ISO/IEC 19770-1

HDI AG was the first end-user organization worldwide to be certified according to ISO/IEC 19770-1 in February 2023. TIMETOACT GROUP accompanied HDI with ITAM maturity analyses, identification and implementation of optimization measures as well as in obtaining the certification.

TIMETOACT
Technologie
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Technologie

Decision Optimization

Mathematical algorithms enable fast and efficient improvement of partially contradictory specifications. As an integral part of the IBM Data Science platform "Cloud Pak for Data" or "IBM Watson Studio", decision optimisation has been decisively expanded and embedded in the Data Science process.

TIMETOACT
Service
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Service

Operationalization of Data Science (MLOps)

Data and Artificial Intelligence (AI) can support almost any business process based on facts. Many companies are in the phase of professional assessment of the algorithms and technical testing of the respective technologies.

TIMETOACT
Service
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Service

Dashboards & Reports

The discipline of Business Intelligence provides the necessary means for accessing data. In addition, various methods have developed that help to transport information to the end user through various technologies.

TIMETOACT
Service
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Service

Big Data, Data Lake & Data Warehousing

For the optimal solution – with special consideration of the business requirements – we combine different functionalities.

novaCapta
Referenz
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Union Investment: Integrated Governance for M365

Union Investment chooses M365, Microsoft Teams and SharePoint Online on Azure - the most advanced cloud delivery platform for business use. Clear governance and user-oriented self-service features are provided by novaWorxx.

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Data Science, Artificial Intelligence and Machine Learning

For some time, Data Science has been considered the supreme discipline in the recognition of valuable information in large amounts of data. It promises to extract hidden, valuable information from data of any structure.

TIMETOACT
Service
Service

Enterprise Content Management (ECM) & Archiving

With Enterprise Content Management (ECM), all data, information and documents are stored, archived and managed in a context-related manner on a single platform. ECM systems offer numerous advantages for managing the increasing number of (un)structured electronic documents and data.

TIMETOACT
Service
Header Konnzeption individueller Business Intelligence Lösungen
Service

Conception of individual Analytics and Big Data solutions

We determine the best approach to develop an individual solution from the professional, role-specific requirements – suitable for the respective situation!

TIMETOACT
Referenz
Referenz

vdek introduces new Data Warehouse solution

The TIMETOACT GROUP supports the Verband der Ersatzkassen e. V. in the switch from a system environment to the latest IBM technology.

TIMETOACT GROUP
Kompetenz
Kompetenz

Green IT: Your Status Quo Assessment for Sustainable IT

Sustainability in IT means using resources efficiently, reducing energy consumption, maximizing the lifespan of devices, and minimizing environmental impact at the end of their lifecycle. These actions help improve a company's carbon footprint, minimize compliance risks, and reduce costs in the long run.

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Managed Modern Endpoint: Holisitic endpoint management

Diverse endpoints and applications, different user and IT needs: Endpoint management poses increasingly significant challenges for companies. Our holistic Managed Modern Endpoint approach helps establishing the fundament for a secure, future-oriented modern workplace.

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Service
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Security, Identity & Access Governance

As digitalization progresses, companies are also confronted with a growing number of threats that can endanger their data, systems and reputation. Security and Identity & Access Governance (IAG) are crucial to ensure the security, integrity and confidentiality of company information, to ensure compliance with regulations and to strengthen the trust of customers and partners.

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Gemini at Work – AI Action in Zürich & Berlin

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Software & Application
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Software & Application

Agility, Application Modernization, Fullstack Development and Requirement Engineering are important aspects of Business Application Development. No matter what kind of web project you are dealing with – we design and develop the right application for you and support you with our expertise.

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Service
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Service

FinOps

Gain visibility into your cloud costs and sustainably reduce them by applying best practices from FinOps.

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Service Space 2025 - The Conference for Service Management

Discover the future of Service Management at Service Space 2025 in Vienna! Meet catworkx and learn about innovative solutions with Atlassian.

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Service

Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services quickly and efficiently to the needs and expectations of your customers. The architecture of your IT systems plays a decisive role in this. A digital architecture is a holistic and flexible design of the IT landscape that supports the integration of data, applications and services across different platforms and applications and promotes the innovation, agility and scalability of your company.

TIMETOACT
Referenz
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Recertification solution of FI-TS

With the support of TIMETOACT GROUP, the IT service provider succeeded in raising the quality of authorization recertification to a new level.

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2024 Google Cloud Summit Germany
Event

CLOUDPILOTS @ Google Cloud Summit Germany

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Kompetenz
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Digital Maturity

The Digital Maturity Assessment provides tailored strategies for your digital transformation.

TIMETOACT GROUP
Kompetenz
Kompetenz

Technology Adoption & Integration

IT is the driving force behind digital transformation. It provides your company with the technological foundations on which you can drive digital innovation, optimize customer loyalty and experience and automate your business processes.

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CLOUDPILOTS with Google Cloud @ SCCON 2024

At the Smart Country Convention in Berlin, we will show you how innovative cloud solutions can make your organization fit for the future.

TIMETOACT GROUP
Kompetenz
Kompetenz

Business Innovation & Digital Transformation

6. Compliance, Spend Management & Sourcing

Target
Service
Service

Idea and innovation management software service

With the target software service, your innovation management software is always up to date. As an existing customer, you benefit from all new developments as part of your support contract - at no extra charge.

TIMETOACT GROUP
Kompetenz
Kompetenz

Digital Strategy & IT Strategy

Digital transformation has gained enormous importance in recent years. If you do not want to leave the success of Digital Transformation to chance, you need an integrated digital strategy and IT strategy.

TIMETOACT GROUP
Service
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Cloud Transformation

By migrating to the cloud, companies can reduce their IT operating costs, increase the efficiency of IT services and drive innovation faster. However, a cloud transformation requires careful planning, design and execution to minimize potential risks and achieve the desired results.

TIMETOACT GROUP
Kompetenz
Kompetenz

Governance & Operational Excellence

Digitalization inevitably leads to business processes changing and roles and responsibilities being redistributed. At the same time, new legal requirements, regulations and standards need to be met.

Referenz
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Dolphin Technologies

Dolphin Technologies brings drivers and insurance companies closer together with its application. CLOUDPILOTS supports with the infrastructure on Google Cloud Platform.

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Analytics und Business Intelligence
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Analytics & Business Intelligence

Analytics & Business Intelligence has become increasingly important in recent years. Companies that do not deal with Analytics and Business Intelligence find it difficult to cope with nowaday's huge amounts of data. With the help of analytical concepts and special software you can collect data of your own company, competitors or market developments to make your business processes and customer and supplier relationships more successful.

TIMETOACT GROUP
Service
Service

Analytics, BI & Planning

In today's business world, data has become a key competitive factor. Companies that are able to collect, analyze and use their data effectively can make better decisions, meet customer needs and identify new opportunities. To achieve this, you need powerful and flexible solutions for Analytics, Business Intelligence (BI) & Planning.