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Mastering complex IT infrastructures - with the right service monitoring solution

Optimize the quality and availability of your services, reduce operating costs and meet regulatory requirements with our specialized monitoring solutions for heterogeneous IT landscapes.Get in touch with us

Monitoring extensive infrastructures is a demanding task that requires specialized and powerful monitoring solutions. Telecommunications providers and large service providers usually work with very heterogeneous IT landscapes and are faced with the challenge of optimizing the quality and availability of their services, reducing operating costs and ensuring compliance with contractual and regulatory requirements.

Why do you need service monitoring?

Service monitoring is crucial for uniformly monitoring your entire IT infrastructure and displaying the status of your IT services at all times. It helps to immediately recognize which services are affected in the event of outages and to quickly identify the cause. You can also estimate the impact of planned maintenance on your IT services and create detailed reports on service availability and SLA compliance.

Architecture

Why not just use AI?

AI-based AIOps applications are often unsuitable for service monitoring as they do not enable specific calculation rules and alarm propagation and are not flexible enough to calculate different nodes differently. They are also not designed for the large and complex topologies of many installations and do not meet the necessary performance requirements. Their greatest advantage lies in the sharpening of relevant data and support for incident resolution through automation.

Optimize your service quality with Correlate 2.0

Benefit from more than 20 years of experience in the successful implementation of complex service monitoring projects. The Correlate 2.0 solution developed by TIMETOACT together with and for customers provides support in these areas:

Computing power

High-performance loading and calculation of complex service models

Change analysis

Simulation of change impacts

Support

Support in incident and problem management

Reporting

Data supplier for peripheral systems, e.g. for reporting and SLA calculations

We would be happy to show you the benefits of Correlate 2.0 for improved service quality and efficiency.

Get in touch with us

Feel free to contact us!

Jeanette Fürst
TIMETOACT GROUPContact

Or contact us here!

Our experienced experts will find a customized service monitoring solution for your IT infrastructures.

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TIMETOACT
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Broadband cable monitoring at Kabel Deutschland

Agile to the goal: TIMETOACT launches a monitoring tool for Vodafone Kabel Deutschland: for more profitability. For more clarity. For satisfied customers.

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Interactive stock map for Schweizerischen Bundesbahnen

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IT & Business Service Monitoring Solutions

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Infrastructure Resource Management

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Application Performance Monitoring Service

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Application Performance Monitoring Service

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Incident communication management

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Atlassian Fisheye

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TIMETOACT provides support for ISO/IEC 19770-1 certification

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TIMETOACT
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Managed service support for central platform stability

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Managed Services & Support

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TIMETOACT
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Technologie

Enterprise Service Desk

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IT Asset Management – Reducing Costs and Risks Sustainably

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Talend Application Integration / ESB

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Process Management

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Managed service support for optimal license management

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Technology Adoption & Integration

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Hybrid Cloud

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Technologie

Microsoft Azure

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IT Service Management – Optimal support for IT processes

IT should be customer and service oriented. We help you implement effective and efficient IT service management

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DevOps culture change

Cloud native architecture and architecture modernization

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DevOps and CI/CD

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Governance & Operational Excellence

Digitalization inevitably leads to business processes changing and roles and responsibilities being redistributed. At the same time, new legal requirements, regulations and standards need to be met.

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Artificial Intelligence & Data Strategy

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Service Oriented Architecture (SOA)
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Architecture consulting

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API Economy & API Management

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Business Innovation & Digital Transformation

6. Compliance, Spend Management & Sourcing

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Cloud platforms and automation technology

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Legacy modernisation with eXplain

The tool for analysing code on the IBM i (AS400) & IBM Z (mainframe).

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Our services

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Agile transformation

Cross-team planning and strategy through scaled agility with Atlassian tools - your entry into successfully scaling agile teams.

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Software Engineering

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TIMETOACT
Referenz
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Support for IBM software licenses and ILMT for GLS

TIMETOACT not only takes over the support of the ILMT for GLS IT Service GmbH and assists with the compliance of license requirements, but also advises in the future on questions regarding licensing and license acquisition.

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AI - A technology is revolutionizing our everyday lives

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Industrial Internet of Things

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TIMETOACT GROUP
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Digitalization and optimization in the manufacturing industr

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Branche
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Managed service for insurers

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Service
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IT security – protection against cyber attacks

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Service
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IT strategy – A clear goal and the way to achieve it

The IT strategy provides you with the plan for the long-term development of your IT organisation, necessary technologies, processes and digital culture.

TIMETOACT GROUP
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New Work & Agile Organization

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Event
Produktive Teams führen zu zufriedenen Kunden
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Webcast: Productive teams lead to satisfied customers

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Shaping the future with technology

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Graph Technology

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Service
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Demand Planning, Forecasting and Optimization

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Service
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Enterprise Content Management (ECM) & Archiving

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TIMETOACT GROUP
Service
Service

Cloud Transformation

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Leistung
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Leistung

Azure Infrastructure

With both PaaS and IaaS, Microsoft Azure offers you a technical basis for mapping individual enterprise architectures in the cloud. With our Azure Consulting Services and our Azure Landing Zone approach, you can master the journey to the cloud and optimize your business processes.

TIMETOACT
Technologie
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IBM Cloud Pak for Data

The Cloud Pak for Data acts as a central, modular platform for analytical use cases. It integrates functions for the physical and virtual integration of data into a central data pool - a data lake or a data warehouse, a comprehensive data catalogue and numerous possibilities for (AI) analysis up to the operational use of the same.

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Service
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Operationalization of Data Science (MLOps)

Data and Artificial Intelligence (AI) can support almost any business process based on facts. Many companies are in the phase of professional assessment of the algorithms and technical testing of the respective technologies.

TIMETOACT
Technologie
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Decision Optimization

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Service
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Data Science, Artificial Intelligence and Machine Learning

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Technologie
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IBM Cloud Pak for Data Accelerator

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Service
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Reduce your costs with Software Asset Management (SAM)!

Companies find it increasingly difficult to keep track of the software they use. We support you in this!

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Referenz
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Introduction of Jira to Hamburger Hochbahn

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Modern and user-friendly service portal

TIMETOACT implements a new service portal for FitX with Jira Service Management, replacing the former system in a short time. With the modern and user-friendly Atlassian tool, problems, malfunctions and damage can be easily reported and specifically processed in all 95 fitness studios in the future.

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Integrated Project and User Portal (IPUP)

Transparent and flexible management of projects and users in large environments with Jira Service Management: catworkx has developed a tool for a major customer from the automotive industry, with which projects and the assignment of users involved can be set up largely automatically.

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Service
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FinOps Microsoft - Microsoft Cloud Cost Optimization

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TIMETOACT GROUP
Service
Service

Decision Automation

Companies today are faced with the challenge of making increasingly complex decisions in a shorter time frame in order to remain competitive and act in a customer-oriented manner. At the same time, they have a wealth of data at their disposal that can potentially provide valuable insights, but is often difficult to analyze and use. Decision automation is an approach that aims to combine human intelligence with machine algorithms to support or automate better and faster decisions.

TIMETOACT
Technologie
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Technologie

Mendix for Finance & Insurance

With its low-code platform, the manufacturer Mendix enables you to drive forward the digitization of your company even with small teams. Quickly create individual solutions and, thanks to the simple implementation option, have the solution developed directly in the specialist departments.

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Technologie
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Mendix in retail

Improve collaboration with suppliers, enhance the customer experience or add intelligent automation. Transform creative ideas into innovative concepts to increase efficiency across multiple areas of your business.

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Service
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Database technologies

Flexible, secure and fast database systems form the stable basis of your daily work. We manage your databases optimally.

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Service
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Enterprise Architecture – Synchronising Business and IT

With pragmatic approaches and based on industry standards (TOGAF), we support clients in the introduction of an effective EAM.

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Technologie
Technologie

Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.