At a Glance
Company
- Name: Fraport AG
- Location and industry: Frankfurt am Main, airport business
- Sales: €2.93 billion (2017)
- Employees: 21,000
What They Needed
- Access to the Idea Management tool for all employees within the Fraport Group
- Intuitive and easy to use, web-enabled
- Mobile use on all end terminals
- Can be extended by adding an integrated tool for Innovation Management
- Modern user interface is available; consistent with the IT strategy
- Solution can be adapted flexibly to specific customer requirements
- Ongoing further development
- Experienced software partner focused on the future
We have been using the target Idea Management tool at Fraport for over ten years. Our ideas process is mapped based on our particular needs and is easy to use for everyone involved. target has always embraced new technological developments and the tool is now available to a much wider group of people with different roles, even for mobile use with smartphones.
Kerstin BittererHead of Idea and Innovation ManagementThe challenge
Fraport is a large group in which most employees work in different shift models. System access is not available at all workstations and not all employees have an SAP user.
It is important to us that all employees in the group can contribute to Idea Management easily and actively with their suggestions. A web-enabled application which can be accessed anytime, anywhere, and from any device is the ideal solution for us. The use of mobile terminals assures us a contemporary solution with which all employees are already familiar in their everyday lives. We therefore hope that this will go a long way towards overcoming people’s inhibitions to submit ideas. Furthermore, it should also give reviewers greater flexibility in their approach to idea processing, since they are mostly subject-matter experts who only spend only a small portion of their working time at a fixed workstation in the office
Kerstin BittererHead of Idea and Innovation ManagementThe solution
Fraport AG has been using the target Idea Management “on-premise” solution for many years. The use of the solution has been continually extended and adapted to new technical possibilities. Many benefits have been gained from operating the solution directly on the SAP platform, for instance, in data integration. In the past, one disadvantage was that not all employees in the Fraport Group were able to log on to the platform online. Employees in the affiliated companies were left out. This situation has now been resolved through the additional use of the Idea Management “cloud” solution. In the case of Fraport, “cloud” means the in-house version, in other words, the software is provided within the Fraport data center. The cloud solution acts as additional software which enables all employees to take part in Idea Management irrespective of whether they have SAP access.
All Fraport employees (including those in the affiliated companies) now have convenient system access with the same look and feel and the same options, which also takes into account the employee’s respective role (submitter, reviewer, etc.).
The user interface is based on Open UI5, an open source library provided by SAP for the user interface. The design principles follow SAP Fiori, which ensures consistent user guidance in different software applications at Fraport.
All employees now have standardized access to Idea Management via a simple and intuitive interface. The solution is no longer limited merely to desktop usage, but can now also be used on mobile devices. Employees can even access the mobile version outside the Fraport network, for example, when working at home or when away on business.
Continuous Improvement Process (CIP)
Revamped Idea Management with numerous Enhancements for Dieb
The new Idea and Innovation Management of the DDPS
New target Idea Management Release SVP 10 is now available
Smarter mobility with the portal switchh
The new target Idea Management Release SVP 9 is now availabl
Support for IBM software licenses and ILMT for GLS
Commerce & Customer Experience, CRM
We are offering cloud-based SAP solutions consulting now!
HOCHBAHN Managed Services
Introduction of Jira to Hamburger Hochbahn
The digital customer file with IBM Content Manager
Idea management software for local applications
Idea management software for use in the cloud
New shareholder structure at target Software Solution GmbH
IBM Cloud Pak for Data Accelerator
Campaign management software for use in the cloud
target Symposium 2022
target Symposium 2023
Management consulting services
Appointment of a new Managing Director as of 1 January 2022
target became part of the TIMETOACT Group
Union Investment: Integrated Governance for M365
Implementing target idea management software
Integrated Project and User Portal (IPUP)
AI & Digitization for the Transportation and Logistics Indus
target Symposium 2019
TIMETOACT implements integrated insurance software
Bundled expertise for fast mail migration to M365
target Software Solution merges with Walldorf Consulting
German Idea Management Award 2020
Standardized data management creates basis for reporting
target Idea Management Release SVP 11 is now available
Training courses on how to deploy target software
Jira Service Management from Atlassian
New Data security audit at target (2020)
Idea and innovation management software service
Internal and external security
Onboarding solution of TIMETOACT
Confluence from Atlassian
Enterprise Service Management
Enterprise Content Management (ECM) & Archiving
Digital transformation in public administration
FinOps
Less risk and cost for HDI with ISO/IEC 19770-1
Data Integration, ETL and Data Virtualization
Demand Planning, Forecasting and Optimization
TIMETOACT GROUP acquires Atlassian Partner catworkx
Data Governance
Data Science, Artificial Intelligence and Machine Learning
Business Intelligence
Decision Optimization
Dashboards & Reports
Enterprise Content Management (ECM) & Archiving
Proof-of-Value Workshop
Semper uses TIMETOACT Vacation Manager as SaaS
IPG
From zero to one hundred in just three months
Incident communication management
Database technologies
Managing sensitive data through digital personnel files
Automated Planning of Transport Routes
Interdisciplinary collaboration at C&A with Atlassian
Conception of individual Analytics and Big Data solutions
Interactive online portal identifies suitable employees
Talend migration in record time
24/7 support guarantees stable operation of the intranet
PUMA: Platform for low-code/no-code solutions
Interactive stock map for Schweizerischen Bundesbahnen
vdek introduces new Data Warehouse solution
Central Capacity Management for Sunrise
Customer Relationship Management with Jira and Confluence
Broadband cable monitoring at Kabel Deutschland
Big Data, Data Lake & Data Warehousing
Anwendungsmöglichkeiten
ZI: German Ideas Management Congress 2020
Recertification solution of FI-TS
CLOUDPILOTS @ Google Cloud Summit Austria
Adolf Würth GmbH & Co. KG: Personalizable Intranet
Buchi Labortechnik AG: Successful migration to the cloud
Enterprise Content Management (ECM) & Archiving
Bamboo, Bitbucket, Sourcetree
Quality scoring with predictive analytics models
Automation lays the foundation for smooth archive changeover
Gemini at Work – AI Action in Zürich & Berlin
Consulting on the ivv collaboration strategy
FinOps Consulting
