Tempo Customizing and Integration

Time recording is important and is often perceived as a rather annoying topic. With the right customizing of Tempo for Jira, time tracking is simplified. Increased user acceptance improves employee satisfaction and at the same time optimizes time recording data for evaluation. To achieve this goal, the right adjustments must be made. 

We support you with:

• Recording your requirements
• Creation of a concept for implementation with speed for Jira
• Configuration and implementation of the Tempo configuration
• Connection of third party systems

Time recording with Tempo is easy and has high user acceptance. However, the recording of times is usually not sufficient. For example ... 

• a billing to a customer is to be made 
• the downstream ERP system needs the information for controlling, reporting or commercial income statements 
• working time accounts must be reconciled 
• the data from controlling purposes should be further evaluated and transferred to a Business Intelligence system 

To do this, changes in speed usage must be detected and processed. We have created a solution for this purpose that already allows for reconciliation with HCL Domino and SAP. 

• Configuration of Tempo 
  There are many adjustments to the Tempo permissions and the configuration of the actual workflow entry mask. This has to be set up according to requirements.
• Extension of Tempo 
  Since Tempo's data entry masks are not fully customizable by default, we have developed a Jira plugin that implements additional business logic based on project properties and the current user. 
• Use of further plugins 
  Custom Project Properties is used to provide Jira projects with additional information. This information is then evaluated by our self-developed Jira Plugin. Thus we are able to influence the capture and writing in backend systems. 

To ensure a consistent way of working, it is essential that Jira projects are created according to the same pattern and templates. However, the right to create a Jira project involves so many rights that users need a lot of know-how.

Result: Only a few people are allowed to create projects and the creation of Jira projects takes a long time.

Solution: Use Jira or Jira Service Desk to create Jira projects automatically. A workflow can support the approval process. By using an asset management tool like Insight, the approval can also be dynamically recognized for each user.

Advantage: Each user can create new projects within a defined scope and receives this project immediately without the help of the usually few Jira administrators.