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Third Party Integration

Integration of HCL Connections and Connections Engagement Center (CEC) between Jira and Confluence

ICEC Atlassian Confluence & Jira Integration

In addition to IBM Connections and ICEC, many companies use additional tools such as the Wiki Confluence or the ticketing solution Jira, which are specialized for particular groups and tasks, mostly in parts of the organization. For their users, however, this means regularly juggling a number of platforms, browser windows, users and passwords in their everyday work. The concept of bringing the most important information together in a central Digital Workplace platform (HCL and beyond) is now being consistently continued with the ICEC Atlassian Confluence & Jira integration. 

Atlassian Integration Features

  • Based on the versatile Integration Center
  • Single Sign On
  • Jira Widgets
  • Confluence Widgets 

Atlassian Integration Benefits 

  • Fewer platform jumps
  • Find information faster
  • Facilitate the entry into the Atlassian world for new or irregular users 
  • Possibility of new dashboard options integrated in ICEC pages 
  • New backend options for a social intranet based on a Confluence Wiki instead of the CNX Wiki for static content like documentation etc. 
  • Basic technology available for various other integration scenarios 

A uniform basic technology for various other integration projects

To ensure integration of different systems, the Integration Center consists of a NodeJS server, which optionally runs on a Docker Container onPremise or is hosted by TIMETOACT in a private or public cloud. The NodeJS server is used as a stable middleware to manage the various authentication methods via OAuth. Thus ICEC becomes a platform for information from different systems. 

Further assets & integrations can be easily integrated into the Integration Center, for example: 

Our Success Stories:

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Referenz 8/8/22

Interdisciplinary collaboration at C&A with Atlassian

To homogenize the toolchain TIMETOACT replaced two independent ticketing systems for C&A Services GmbH &Co. with the Atlassian product range. With this step into the enterprise cloud, the fashion retailer is putting is putting an exclamation mark on cross-departmental and cross-location digital collaboration.
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Referenz 9/28/20

Onboarding solution of TIMETOACT

Introducing new employees to the company is faster, easier and more efficient with an efficient ticket system in Jira, for example. Our experts have developed a solution for this.
Referenz

Digitized processes increase efficiency

TIMETOACT & X-INTEGRATE accompany energy supplier e-regio on the way to digitalization. The consulting services in the project included the fields of content management, archiving, collaboration and automation.
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Training

Jira Administration Part 1 (Data Center)

Over the course of the training "Jira Administration Part 1 (Data Center)" participants learn the most important steps for setting up a Jira instance (Jira Core, Jira Software or Jira Service Management).

Commerce & Customer Experience, CRM
Service

Commerce & Customer Experience, CRM

In trade, a positive customer experience (CX) is of central importance for the continued success of a company. To achieve this, the customer's expectations must be met at all touch points.

CLOUDPILOTS, Google Workspace, G Suite, Google Cloud, GCP, MeisterTask, MindMeister, Freshworks, Freshdesk, Freshsales, Freshservice, Looker, VMware Engine
Blog 12/11/19

11 reasons to switch to Google Workspace

There are many good reasons to switch to Google Workspace. We have summarized the 11 most important ones for you here.
Mit Google Workspace ist jeder richtig in der Cloud
Produkt

Digital workplace - overview

Well prepared into the Cloud! The right mix of hardware and software makes the experience so much more enjoyable. Here you can find an overview of our most important tools!
News 11/4/24

EverIT becomes part of catworkx and TIMETOACT GROUP

Cologne/Budapest, 4 November 2024 – catworkx (part of TIMETOACT GROUP), a leading partner for Enterprise integration based on the Atlassian platform, is acquiring EverIT, a specialized Hungarian based Atlassian Partner. Together, the companies will build on their long-standing relationship and expand catworkx’s leading market position into Central Eastern Europe and strengthen catworkx’s global offering. The parties agreed not to disclose the details of the transaction.
Service 9/12/22

App Development

Integrations, Tools and Apps - customized developments for your Atlassian solutions
Icon Atlassian Confluence
Produkt 8/8/22

Confluence

Wiki application for communication, documentation and knowledge sharing in the team
Blog 11/30/22

Introduction to Partial Function Application in F#

Partial Function Application is one of the core functional programming concepts that everyone should understand as it is widely used in most F# codebases.In this post I will introduce you to the grace and power of partial application. We will start with tupled arguments that most devs will recognise and then move onto curried arguments that allow us to use partial application.

Service 9/12/22

Licenses & Apps

Unrivalled fast licensing service incl. optimization for all Atlassian and Marketplace products
Offering 8/9/22

Expert Workshops

As an Atlassian Platinum & Enterprise Solution Partner, catworkx specializes in customer-specific expert workshops for Atlassian products.
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Technologie

Tempo Customizing and Integration

Adapt Tempo for Jira to your needs and integrate your Atlassian time recording into the ERP landscape, such as SAP or HCL Domino, seamlessly.
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Technologie

Talend Data Integration

Talend Data Integration offers a highly scalable architecture for almost any application and any data source - with well over 900 connectors from cloud solutions like Salesforce to classic on-premises systems.
App 8/9/22

Teamworkx OTRS Integration for Jira

The app "Teamworkx OTRS Integration for Jira" is an integration module with which processes can not only be automatically transferred from one system to another, but also synchronized.

App 9/19/22

Teamworkx Thunderbird Integration for Jira

Create Jira issues from Thunderbird mails with "Teamworkx Thunderbird Integration for Jira".

Kompetenz

Technology Adoption & Integration

Fully exploit the potential of your IT ► Together we will develop a targeted strategy and provide you with holistic support
Process Integration & Automation
Service

Process Integration & Automation

Digitizing and improving business processes and reacting to changes in an agile way – these are the challenges that more and more companies need to face.

App 8/9/22

Teamworkx Revision for Confluence

Automatic monitoring of the currency of Confluence pages. Makes it easier for authors to keep their pages up to date.

Blog 10/29/24

Third Place - AIM Hackathon 2024: The Venturers

ESG reports are often filled with vague statements, obscuring key facts investors need. This team created an AI prototype that analyzes these reports sentence-by-sentence, categorizing content to produce a "relevance map".
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Technologie

Talend Application Integration / ESB

With Talend Application Integration, you create a service-oriented architecture and connect, broker & manage your services and APIs in real time.

Service

Application Integration & Process Automation

Digitizing and improving business processes and responding agilely to change – more and more companies are facing these kind of challenges.

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