Google Workspace Support Consulting Managed Service

Viessmann

With over 12,300 employees, Viessmann's administrators have a handful to do. The self-service tool Advanced Admin supports them in the processing of daily tasks.

Challenge & Solution

Viessmann Group was already using Google Workspace when they were looking for a solution to manage thousands of users. Advanced Admin is the self-service tool that makes it much easier for administrators to work in Google Workspace, allowing Viessmann's admins to focus on their core business again. Mail migration in particular was a feature that could help Viessmann administration avoiding headaches.

About Viessmann

The Viessmann Group is a family-owned company founded in 1917 and based in Allendorf in the western part of northern Hesse. Today, it is one of the leading international manufacturers of air conditioning and energy solutions. With 12,300 employees, the Group generated sales of €2.65 billion in 2019. 

Advanced Admin x Viessmann

The Viessmann Group is a family-owned company founded in 1917 and based in Allendorf in the western part of northern Hesse. Today, it is one of the leading international manufacturers of air conditioning and energy solutions. With 12,300 employees, the Group generated sales of €2.65 billion in 2019.

Corporate film

With 22 production companies in 12 countries, with 68 sales companies in 31 countries and 120 sales offices worldwide, Viessmann is internationally oriented and represented. 

"Digitalization is an element in keeping our world running without fossil fuels," says Viessmann's corporate film.

To keep Viessmann's 12,300 employees in touch with each other, Viessmann relies on Google Workspace services. Due to the large number of employees, the established group has to perform more administrative tasks in IT. License management, signature synchronization and similar tasks are not a matter of course for workforces of this size. Normally, more than one employee and several working hours per week are required here for administration.   

Viessmann nutzt Advanced Admin, um Google Workspace zu verwalten

"IT employees spend about 30 percent of their time answering service requests and on problem-solving tasks. This is the result of a survey conducted by the IT service provider Dimension Data together with the market research company IDC," according to the press release in the Austria Presse Agentur (APA) on said study. It goes on to say, "The results of the survey show that operational IT professionals have only 15 percent of their time available for the development of digital innovations – this corresponds to a decrease of 25 percent compared to the previous year."

Now, such administrative tasks are not only associated with great effort, but also with enormous financial investments in employee resources. As the IT department loses time for other core tasks, the speed of innovation begins to slow down and precious potential fades away for no reason.

Viessmann was confronted with this challenge and decided to use Advanced Admin as a solution. With 30,000+ downloads in the marketplace, Advanced Admin is considered the leading administration tool for Google Workspace in German-speaking countries.

Portrait Sascha Wenzel Viessmann

"We needed a central solution that would take work away from our IT department, or at least greatly simplify it. The department needed to get back to its core tasks, not user management in Google Workspace. Advanced Admin's solutions, and Mail Migration in particular, were exactly what we needed."

Sascha Wenzel Project Lead Workplace Technology Viessmann

"Viessmann Group was one of our first Advanced Admin customers at the time, and we are glad that we were able to help them with it. In fact, this led to the internal decision to invest more time and further resources in Advanced Admin. Today, Advanced Admin is a standalone product and we are receiving more positive feedback from satisfied customers."

Bernhard Fieglmüller CEO CLOUDPILOTS

For more information about Advanced Admin and its tools (drive transfer, mail migration, mail delegation, signatures, group management and more), take a look at the CLOUDPILOTS product page

The CLOUDPILOTS staff will be happy to assist you with the processes to comply with the topics relating to the GDPR, so that they can be mapped legally compliant and secure in the digital age.

About Advanced Admin

Advanced Admin is the self-service tool from CLOUDPILOTS Software & Consulting GmbH. The tool supports administrators in their daily work in Google Workspace and makes otherwise cumbersome tasks quick and easy to perform. In addition to features such as mail migration, setting enterprise-wide signatures and drive migration, Advanced Admin offers many more helpful features, at an affordable price. Take advantage of the opportunity to try Advanced Admin today for 14 days, free of charge and without obligation!

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