Dolphin Technologies

Google Workspace-Migration for UNGER Fashion

Find out how the smooth migration from UNGER Fashion to Google Workspace went!

Freshservice-Airwatch integration for efficiency!

CLOUDPILOTS optimizes device management with Freshservice-Airwatch integration. Customized app for seamless synchronization.

Zentiva: A breath of fresh air for Freshdesk automations!

CLOUDPILOTS fixed faulty Freshdesk automations at Zentiva Pharma and drastically reduced processing times.

Cardmarket: Efficient data integration with Freshdesk

CLOUDPILOTS achieved efficient data integration in Freshdesk with the help of a customized app for Cardmarket.

Expletus utilizes Freshdesk: Automated ticket optimization!

CLOUDPILOTS optimized ticket processing at Expletus with a customized app that enabled automated contact updates.

Zentiva Pharma: Efficient customer support with Freshdesk!

How CLOUDPILOTS revolutionized support at Zentiva Pharma with a custom app: From faxes to automated ticket processing.

Freshdesk-Optimierung: Erfolgreiches Lizenzupgrade

Erfahrt, wie CLOUDPILOTS durch ein Freshdesk Lizenzupgrade, Schulungen und Prozessoptimierung den Support eines österreichischen Unternehmens effizienter gestaltete.

Freshservice for efficiency: Focus on change enablement

Learn how CLOUDPILOTS helped a leading housing and development company integrate Change Enablement into Freshservice to create greater transparency and efficiency.

Cardmarket: Successful Freshdesk migration with CLOUDPILOTS

Erfahrt, wie CLOUDPILOTS Cardmarket in nur einer Woche reibungslos von ihrem Bestandssystem zu Freshdesk migrierte und die Beta-Phase beschleunigte.

Automated opening hours: ATU's success with CLOUDPILOTS

Find out how ATU automated its opening hours and prevented errors for customers and suppliers thanks to CLOUDPILOTS' workflow.

Freshservice optimization at ATU

Learn how CLOUDPILOTS helped ATU transform Freshservice from an IT tool into a vital business solution by overcoming barriers to use.

woom

Woom produces bikes that are designed with kids in mind. From ergonomic seating, to smaller brakes, they have thought through everything for a nice experience.

Niceshops

Niceshops develops online stores in various product segments and does so in several European markets. Almost one million people visit their stores every month.

sehen!wutscher

With over 70 stores across Austria, sehen!wutscher is considered one of the largest opticians in the country. With CLOUDPILOTS, they also live precision and quality behind the scenes.

Dolphin Technologies

Dolphin Technologies brings drivers and insurance companies closer together with its application. CLOUDPILOTS supports with the infrastructure on Google Cloud Platform.

Viessmann

With over 12,300 employees, Viessmann's administrators have a handful to do. The self-service tool Advanced Admin supports them in the processing of daily tasks.

Allcyte

Allcyte is a biotech company specializing in cancer research. CLOUDPILOTS provides the necessary support on the Google Cloud Platform.

New license strategy for CG Car-Garantie

CarGarantie optimised its Atlassian licensing with catworkx – for greater cost efficiency and flexibility in its growing IT infrastructure.

Reference story Media Broadcast: Always on Reception

Together with TIMETOACT, Media Broadcast is digitizing its processes to provide unprecedented transparency and reliability of services.

Hintergrundgrafik für IPG Partner Clearsky

Blog 12/14/21

Combine IT service management and IAM systems

How do companies bring their complex IT service management and IAM systems together in an end user-friendly way? In our interview, Clear Skye and the IPG Group show, how it works very easily

Technologie Übersicht

Open Source Technologies

Open source means open to the public. In the context of IT, this means that the source code can be publicly seen, used and changed by anyone. Therefore, open source products are usually free

Location of Winterthur

Find catworkx AG and IPG Information Process Group AG in Winterthur: Theaterstrasse 17, 8400 Winterthur

Security, Identity & Access Management

Time and again we hear about hacker attacks on companies that target sensitive company data. Therefore, security and access control of data must never be neglected.

Digitale Hand mit schützendem Regenschirm – Symbol für Sicherheit in Finanz- und Versicherungsdienstleistungen.

Branche

Insurance

IT solutions for modern insurance companies

Location in Berlin

Find IPG Information Process Group AG GmbH Germany and CLOUDPILOTS Software & Consulting GmbH in Berlin

Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly

Digital Workplace & Employee Experience

The Digital Workplace gained in importance, especially in recent months, becoming indispensable for many companies. The Microsoft Office 365 platform provides an ideal basis for this development.

Webcast

Microsoft 365 Operations-Meetup

In our Microsoft 365 Operations-Meetup within 4 weeks we will present you optimization possibilities relating to your Microsoft 365 Digital Workplace. Register now!

Technologie 6/29/20

Microsoft

We are Microsoft Gold Partner for Collaboration and Content. ▶ We combine the strengths and competencies of Microsoft and its partners. ✓

News 5/7/21

Equistone acquires majority stake in TIMETOACT GROUP

TIMETOACT GROUP's already successful buy-&-build strategy will be boosted with both know-how and capital

Technologie 6/29/20

Google

Google is more than Google Search and Google Ads! We advise you on Google Analytics, Google Cloud Platform, G Suite, Google Cloud IoT and more!

Technologie Übersicht

HCL

As "HCL Platinum Business Partner" we have years of experience with these tools and will continue to make use of them in the future ✓

Standort 11/17/20

Our Sites

We are your on-site digitization partner: Our locations in Germany, Austria, Switzerland, Latvia and Malaysia.

Commerce & Customer Experience, CRM

In trade, a positive customer experience (CX) is of central importance for the continued success of a company. To achieve this, the customer's expectations must be met at all touch points.

Headerbild zur offenen und sicheren IT bei Versicherungen

Open and secure IT

Just a few years ago, insurers were reluctant to move into the cloud or platform world. Concerns about security and governance often prevailed. The paradigm has changed.

Location in Munich

Find us on site in Munich: ARS Computer und Consulting GmbH; catworkx GmbH, novaCapta GmbH; TIMETOACT Software & Consulting GmbH