The demands on corporate IT are changing quickly. At the same time, the company's own on-premise structure is growing continuously. Operation and maintenance of the infrastructure are becoming more and more costly, while less and less time is available for the numerous new requirements. It's a difficult balancing act that quickly leaves the security and timeliness of your enterprise platforms untouched.
Managed Service & Support
The demands on your IT are constantly changing and operation & maintenance of the infrastructure is becoming more and more complex. Relieve your IT department with our Managed Services.
Meet the growing demands on IT!
In connection with this development, companies are asking themselves the following questions, among others:
- How can complex applications be operated securely (security, data protection) (high availability)?
- Is the availability of critical applications ensured?
- Is the licensing of deployed products correct?
What is Managed Service?
Managed Services are regular and recurring IT services for a company that has corresponding IT areas to an external service provider. In this way, companies can not only save high costs, but can also focus on their core business and relieve their own IT.
Our Managed Services for you:
Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and with appropriate expertise. This is done regardless of whether the application is to be run on a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem. Put together your own individual Managed Services model according to your requirements.
Our Success Stories:
Your benefits from Managed Services:
Relieve your IT department and benefit from the numerous advantages of Managed Services:
-
Your employees have more capacity for project and innovation topics
-
Fast and uncomplicated spin-off
-
Transparent and flexible billing models according to demand and consumption
-
Increased planning security for own IT budget
-
Centralized and efficient management of all components through high degree of standardization, specialization and use of best practices
-
Minimizing risk by outsoucing services to Managed Service providers
-
High quality of services through specialist knowledge
Use of our Managed Services:
When using our Managed Services and support, we go through the following steps together:
1. Analysis
The first step is to analyze the existing infrastructure, architecture and capture your requirements for optimal Managed Service and support.
2. Transition
Transition is the takeover of the service. This includes, among other things, setting up or accessing the platform and defining the common interfaces and processes.
3. Cut over & Go Live
Planned live switching or change from one platform to the next. Intensive support in the initial period to ensure an optimal transition ("Hyper-Care").
4. Managed Services
Partnership and continuous support of the agreed target image. Optimization or adaptation of the service in the course of the support.
What customers say:
Good reasons for Managed Services with TIMETOACT
From license, support and application to infrastructure - we always focus on your requirements. With customized Managed Services from TIMETOACT/edcom, you benefit from the many years of experience of our IBM and Atlassian software specialists and the high level of standardization of our Managed Services. We guarantee you a trusting cooperation, full transparency and effectiveness regarding the service you hand over to us.
License
We ensure proper licensing and optimize spending with respect to requirements.
Support
Fast response times and short-term help in case of questions or errors in your applications are ensured by our support.
Application
We can provide the best possible support thanks to our experts who regularly perform consulting or technical projects in the respective software.
Infrastructure
Independent of the infrastructure. Whether HyperScaler or onPrem – we can advise you and do the deployment.
We are ISO 27001 certified
TIMETOACT Software & Consulting GmbH has successfully implemented an ISMS and received certification according to ISO 27001. With our ISMS, TIMETOACT creates a high IT security level according to international standards and thus officially stands for Information Security.
Contact is now.
We would be happy to advise you in a non-binding conversation and show you the possibilities of Managed Services & Support. Just leave your contact details and we will get back to you as soon as possible.
Branche
Managed service for insurers
Service
Managed Services & Managed Support
Service
9/12/22
Managed Services
Service
AUTOPILOT Managed Service
Service
AUTOPILOT Managed Service
Referenz
8/22/23
Managed service support for optimal license management
Kompetenz
Application Performance Monitoring Service
Kompetenz
Application Performance Monitoring Service
Unternehmen
TIMETOACT
Referenz
6/1/23
Managed service support for central platform stability
Kompetenz
1/17/23
IT modernization
Leistung
Managed services that scale up with your business
Technologie
5/20/21
IBM Spectrum Protect
Kompetenz
Technology Adoption & Integration
Referenz
HOCHBAHN Managed Services
Referenz
6/1/21
Continuous license support pays off
Service
Application Modernization
Kompetenz
Infrastructure Resource Management
Kompetenz
Infrastructure Resource Management
Service