Managed services that scale with your business

As projects become increasingly complex and dynamic, performance, accessibility and scalability must be ensured.

Digitalization is increasingly increasing the demands on your IT infrastructure.

Fast-growing companies need to keep their IT as well as the know-how of the responsible employees at peak performance. Rapid scalability is therefore required in terms of hardware and performance as well as skill level.

Outsourcing IT tasks to our proven specialists can save high costs. This makes it interesting for both small and large companies.

Today, companies have a wide range of options for setting up and optimizing their IT infrastructure.

Server hosting and housing, storage systems and cloud services form a broad portfolio for your own infrastructural setup. However, technical and financial resources are required for a high-performance and optimal system setup. 

If you are looking for the right partner to reduce technical and economic risks in the area of recurring IT services, we will be happy to support you. With optimal managed services, you can free up resources, focus more on your core business and increase your IT reliability.

Your advantages of Managed Services

The demand for managed services is increasing every year. The IT solutions of a managed service provider (MSP) are of interest to companies of all sizes. The drivers behind the growing trend for managed services are technical innovations, increasing IT complexity, cloud IT solutions and the high number of employee accesses from different locations and end devices. In addition, the implementation of large amounts of data and the growing threat of cyber attacks are increasing the complexity of the service. This includes regulatory facts, particularly in the areas of managed security, security and data protection and, in particular, data sovereignty. The constantly increasing challenges clearly speak in favor of working with a managed service provider (MSP).

  • Everything from a single source
  • Greater competitiveness & agility
  • Cloud infrastructure in the hands of experts
  • Relief for the core business and IT
  • Financial planning security and transparency

With synaigy, we were able to move to modern hosting in just a few days. This ensures security and stability not only for us, but also for our customers. As always, the collaboration was professional and transparent.

Holger Wochnowski Geschäftsleitung Marketing und Vertrieb

synaigy has been successfully supporting us in the area of e-commerce for several years and was also a competent partner during the initial development of our marketing automation. Now that we have decided to choose synaigy as our managed commerce partner, the professional cooperation has been further intensified and the existing know-how has been confirmed once again. We were live after just a few days and operations are running smoothly. The new platform has enabled us to meet the constantly growing demands and challenges of the market.

Carsten Winkelmann Vorstand Dentona GmbH

We have never regretted our decision to rely on this team.We have been handling the entire ordering process for Deutsche Post DHL Group corporate clothing worldwide via the HCL Commerce platform for several years now.Many further developments and improvements have been made during this time.

Deutsche Post DHL Group

Managed services suitable for your store system

Sustainable operation through synaigy

Server hosting and housing, storage systems and cloud services form a broad portfolio for your own infrastructural setup. Professional and financial resources are required for a high-performance and optimal system setup. If you are looking for the right partner to reduce technical and economic risks in the area of recurring IT services, we will be happy to support you.

  • OVHcloud stands for an environmentally friendly data center.

  • OHVcloud is a leader in water, energy and CO2 efficiency (WEC)

  • The use of modern technologies such as Kubernetes enables flexible and rapid scaling of the infrastructure. 

  • You always get the hardware you need. Over-provisioning is not necessary.

Starter

For small and medium-sized companies

  • Availability: 99.8%
  • Ticket system
  • 2 hour response time
  • Basic system monitoring
Professional

For mission-critical applications of central importance

 

  • Availability: up to 99.9%
  • Scalable application
  • Personal contact person
  • 1 hour response time
  • Extended system monitoring
  • Real-time user monitoring
Enterprise

For individual customizations

  • Availability: up to 100%
  • Personal contact person
  • Up to 20 min response time
  • Extended system monitoring

All plans include:

System reporting

SSL certificate

Global CDN

Web Application Firewall

Automatic data backup

Good reasons for a managed service with synaigy

From licenses, support and applications to infrastructure, we always focus on your requirements. With our customized managed services, you benefit from our specialists' many years of experience. We guarantee you a trusting collaboration, full transparency and effectiveness in all aspects of the service you outsource to us.

License management

We ensure the correct licensing. No hidden costs await you.

Support

Our support team ensures fast response times and rapid assistance with questions or errors in your applications.

Monitoring

Our experts enable us to provide the best possible support. Our comprehensive 360° monitoring enables us to respond proactively.

Infrastructure

Regardless of the infrastructure, we assume complete responsibility for server administration.

Your partner for the operation of strong e-commerce solutions

The best advertising for us is satisfied customers. For us, the customer is at the center of everything we do.

Referenz 6/1/23

Managed service support for central platform stability

To ensure the quality, availability and performance of the platform at all times, TIMETOACT supports N-ERGIE as a managed service partner.

Headerbild zu Managed Services
Service

Managed Services & Support

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

Service 2/25/25

Managed Services

From analysis to access time - Managed Services from catworkx for your Atlassian infrastructure from A to Z

Wir begleiten Euch in die Google Cloud
Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

Service

Monitoring & Service Assurance

Identify and resolve problems quickly with monitoring and service assurance to increase customer satisfaction.

Managed Services & Managed Support
Service

Managed Services & Managed Support

Our Managed Service Team of specialists will relieve your IT department. We ensure that you can work more efficiently, reliably and quickly

Software License Consulting & Cost Optimization
Technologie

Our starter packages

Fast access to a modern and scalable service desk, efficient task and Project Management across all business processes and performance check

Logo Atlassian Confluence
Technologie

Confluence from Atlassian

Create, organize, and collaborate on tasks - all in a single place. Confluence is a workspace for teams and organizations where you can store your documentation and collaboratively develop and share knowledge. Dynamic pages give your team a place to create, capture, and collaborate around projects or idea development.

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Branche

Managed service for insurers

Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely missing. With our Managed Services, you no longer have to worry about your IT!

Teaserbild zu Software Asset Management (SAM)
Service

Reduce your costs with Software Asset Management (SAM)!

Companies find it increasingly difficult to keep track of the software they use. We support you in this!

Logo Jira Service Management
Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

Network Performance Management
Kompetenz

Network Performance Management

With Network Performance Management you can monitor the performance of complex IT landscapes. This enables you to detect capacity bottlenecks, unexpected deviations from normal operation as well as faults at an early stage and to remedy them immediately.

IT Service Monitoring Lösungen für verbesserte Servicefähigkeit
Kompetenz

IT & Business Service Monitoring Solutions

With IT service monitoring, you can uniformly monitor the IT-supported services in your company. You have an overview of the current status of the services at all times, quickly identify the cause in the event of disruptions and thus remain able to act.

Navigationsbild zu Business Intelligence
Service

Business Intelligence

Business Intelligence (BI) is a technology-driven process for analyzing data and presenting usable information. On this basis, sound decisions can be made.

Referenz

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

Service

Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services efficiently to the needs and expectations of your customers

Service

Agile Transformation & New Work

React quickly and purposefully to foreseeable and unforeseeable events with Agile Transformation and New Work.

Wissen 7/23/24

Graph Databases in the Supply Chain

The supply chain is a complex network of suppliers, manufacturers, retailers and logistics service providers designed to ensure the smooth flow of goods and information. The modern supply chain faces numerous challenges.

News 3/28/22

TIMETOACT becomes OpenChain Partner

TIMETOACT becomes an official partner of OpenChain, a project of the Linux Foundation: With this partnership, the IT company qualifies to advise companies on the implementation of open source license management programs and to support customers adopting OpenChain ISO/IEC 5230.

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