E-commerce – synaigy supports you with structure, expertise and years of experience.

Profitable solutions for retailers, industry, brands and manufacturers.

Manufacturers and brands are increasingly taking on retail functions, triggering a verticalization process.

Retail has been in the throes of a huge transformation process for several years. The growth of online retail has caused whole market structures to change. While there used to be an obvious split between B2B and B2C, these categories are now less clear-cut and have been joined by B2B2C, D2C and others. This means that manufacturers and wholesalers are increasingly selling directly to end customers as well. The relationship between individual channels is also changing.

There used to be traditional retail, plus companies who concentrated solely on e-commerce. Then came the multichannel approach – using several independently managed channels. And now these are converging ever closer. ‘No line' is the new buzzword instead of multichannel.

 

Customers’ experiences online and at your bricks-and-mortar location must be as consistent as possible. Changing between channels should be seamless.

Tailored solutions for your e-commerce strategy. From creating a new shop to giving an existing platform a smart new look.

You need a strong partner to keep up with all these rapidly changing developments. synaigy specializes in e-commerce and uses a variety of systems, meaning our clients can choose the software that fits their requirements best. For small and medium-sized companies, for example, a Shopware system might be best. And depending on the business case, HCL Commerce might be a good choice for manufacturers, industry and other major players. HCL Commerce is an important additional tool for implementing an efficient omnichannel strategy. At synaigy we support you with the technical implementation and use of these shop platforms. We put together a personalized mix for you, so you can roll out a multichannel strategy that is optimized for your company’s requirements.

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Commerce & Customer Experience, CRM
Service

Commerce & Customer Experience, CRM

In trade, a positive customer experience (CX) is of central importance for the continued success of a company. To achieve this, the customer's expectations must be met at all touch points.

Unternehmen 9/16/20

synaigy

synaigy – the Digital Agency for your strategic project in digital customer dialogue offers suitable solutions in all relevant areas of Digital Customer Engagement.
Wissen 7/23/24

Graph Databases in the Supply Chain

The supply chain is a complex network of suppliers, manufacturers, retailers and logistics service providers designed to ensure the smooth flow of goods and information. The modern supply chain faces numerous challenges.
Referenz

Consulting on the ivv collaboration strategy

The future collaboration of ivv is characterized by modern communication and collaboration tools. It is defined for cross-organizational work in association and with external parties.
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Service

IT strategy – A clear goal and the way to achieve it

The IT strategy provides you with the plan for the long-term development of your IT organisation, necessary technologies, processes and digital culture.
Whitepaper 2/25/25

E-paper: 10 steps to high-performance Scaled Agile teams

Greater competitiveness, better adaptation to constantly changing market conditions and a broad scope for innovation - there are a number of good reasons to dare to be more agile in companies.

Führender Atlassian-Champion STAGIL wird Teil der Timetoact Group
News 7/6/23

Leading Atlassian Champion: STAGIL becomes part of TIMETOACT

TIMETOACT GROUP, a leading provider of IT services for upper mid-sized companies, corporations and public institutions, acquires STAGIL, one of Germany's largest Atlassian Platinum and Enterprise Solution Partners: With this acquisition, TIMETOACT GROUP's Atlassian consulting portfolio, which is managed under the catworkx brand, moves up into the top league in the German-speaking region. The former STAGIL managing director Björn Frauen becomes co-managing director of catworkx Germany in the course of the merger. He will also become a shareholder in TIMETOACT GROUP. The parties have agreed not to disclose details of the transaction.

Leistung

Managed services that scale up with your business

As your projects become more complex and dynamic, you must ensure performance, availability and scalability.

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Technologie Übersicht

Microsoft

Since the end of the 1990s, Microsoft has been increasingly involved with the topic of business intelligence and, with the Microsoft Business Intelligence platform (MS BI), offers a complex and fully comprehensive solution for all issues.
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Service

License analysis and license consulting

Only well-founded information can serve as a basis for meaningful decisions or budgeting. Therefore, we are happy to offer you an inventory of your licenses and our experts will also analyze your infrastructure.
Unternehmen

Who we are

The synaigy team is as diverse as digitalization itself. Our older members of staff have been on the digitalization journey for some time and contribute a wealth of experience from various sectors and specialist areas, while our digital natives enrich the team with their creativity, innovative approaches and an affinity with technology that opens up completely new perspectives.
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Produkt 2/25/25

Jira Service Management

Powerful and intuitive service management solution for IT and service teams
Referenz

Integrated Project and User Portal (IPUP)

Transparent and flexible management of projects and users in large environments with Jira Service Management: catworkx has developed a tool for a major customer from the automotive industry, with which projects and the assignment of users involved can be set up largely automatically.
Kompetenz

Digitalization and optimization in the manufacturing industr

The TIMETOACT GROUP is a leading provider of solutions for the manufacturing industry. We are proud to offer our customers innovative technologies and services that optimize their manufacturing processes and increase their competitiveness.
Kompetenz 7/18/23

Digital Strategy & IT Strategy

Support your business goals in the best possible way ►Digital strategy & IT strategy ✅ We will be happy to advise you.
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Technologie

Mendix in retail

Improve collaboration with suppliers, enhance the customer experience or add intelligent automation. Transform creative ideas into innovative concepts to increase efficiency across multiple areas of your business.

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Referenz 2/25/25

Efficient fleet management due to scalable platform

X-INTEGRATE enables innovative business models for the fleet business by building a transaction-secure and scalable technology platform. Read more.
Nachbericht Atlassian Team' 23: Neue große Produktankündigungen - Atlassian Intelligence, Atlassian Confluence Whiteboards oder Atlassian Beacon
News 4/25/23

Highlights & Impressions: Follow-up to Atlassian Team'23

The ultimate event for modern teamwork is over - Atlassian Team' 23 took place from April 18 to 20 in Las Vegas. No matter if live on site or online, for the participants there were great new product announcements - first and foremost Atlassian Intelligence, Confluence Whiteboards or Beacon - exciting insights and conversations and a lot of personal exchange.

Referenz

Buchi Labortechnik AG: Successful migration to the cloud

The Swiss family-owned company Büchi is a global leader in laboratory technology solutions for research and development (R&D), quality assurance and production. By using Atlassian products such as Jira Software and Jira Service Management, the company can ensure modern project management and effective IT support. After implementing the Atlassian Suite, BÜCHI decided to migrate to the Atlassian Cloud with the support of catwork Switzerland.

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