As a solution provider for all aspects of doctor-patient communication, Thieme Compliance was faced with the challenge of mapping company-wide projects transparently and centrally. With the support of catworkx, Atlassian tools were introduced for demand and project portfolio management.

catworkx accompanied the company from the modeling of workflows to the rollout of the new PPM system. This not only reduced the number of tools in use, but also promoted a cultural change towards a project organization.

Logo Thieme Compliance

Overview of details

The customer

Thieme Compliance

www.thieme-compliance.de

The requirements

  • Transparency across all projects, initiatives and plans
  • Cross-project allocation and control of resources
  • Matching of project resource demand and project staffing supply
  • Management of the complexity of dependencies and multi-project situations
  • Coordination between line organization with routine activities and projects
  • Connection of portfolio projects with corporate goals

The solution

  • Jira Software (Atlassian)
  • Jira Core (Atlassian)
  • Confluence (Atlassian)
  • BigPicture Enterprise (SoftwarePlant)

The benefit

  • Central location for mapping all projects in the company
  • Clear presentation of dependencies and resources
  • Reduction of project management tools and cost savings
  • Support for cultural change towards project organization

Thieme Compliance offers clinics, hospitals and practices solutions for patient education and communication. A network of more than 400 medical authors, editors, renowned lawyers and IT experts ensures the highest quality of products and solutions.

Company-wide transparency for projects

In 2016, the company decided to map its projects across departments using a single tool. Rainer Friedensohn, who, as Director IT & QMS, is responsible for the IT systems, describes the situation at the time as follows: “At that point, projects in the company were mapped using a variety of tools, from Excel spreadsheets to MS Project to whiteboards. The goal was to achieve transparency across all projects, initiatives and plans.”
Since Thieme Compliance had already used Jira and Confluence in individual departments, the decision was made to also implement project portfolio management (PPM) and demand management using the Atlassian tools. In addition, the Marketplace app “BigPicture Enterprise” (SoftwarePlant) was introduced because, as the name suggests, it provides a “big picture” view of all projects within the company. In addition to the central overview of all projects, the tools should also be used to control resources, to visualize dependencies - both within and across projects - and to link portfolio projects with corporate goals.

What our customers say:

Rainer Friedensohn

catworkx provided us with excellent support during the implementation because, in addition to helping us develop the workflows, we were also able to benefit from best practices during the implementation. In addition, the licensing department at catworkx is helping us very well with managing Atlassian licenses.

Rainer Friedensohn Thieme Compliance

From workflow modeling to project documentation with Atlassian tools

In an initial workshop with catworkx, the foundations were laid for the introduction of the new PPM system. For example, criteria were defined to determine which of the approximately 150 projects at the time were projects at all and which could be classified as routine tasks. The latter do not require representation in the PPM.
Subsequently, workflows were modeled using Jira software to define the workflow from the initial request to the implementation of projects. Confluence is used for project documentation. The templates support the standardization and automation of documentation.

Get an overview of dependencies and resources with Jira Software, Jira Core and BigPicture

The successful introduction of Atlassian tools for project portfolio management at Thieme Compliance meant that projects could now be found in one place, centralized for each department and team. This also makes the dependencies between projects visible. The Marketplace App “BigPicture Enterprise” supports this with its Gantt charts, synchronization with Jira and the clear display of dependencies and resources.
The company-wide introduction of Jira software and Confluence also favored the cultural change in the company towards a project organization. And last but not least, the number of tools used could be reduced and costs saved.
“catworkx provided us with excellent support during the implementation because, in addition to helping us develop the workflows, we were also able to benefit from best practices during the implementation. In addition, the catworkx licensing department is helping us very well with managing the Atlassian licenses,” concludes Rainer Friedensohn.

Kontaktieren Sie uns!

Wir beraten Sie zum gesamten Atlassian Ecosystem und unterstützen Sie gerne hinsichtlich der Optimierung von Lizenzmodellen und -kosten.
 

Das könnte Sie auch interessieren

Kompetenz 10/19/22

Digital Transformation with Atlassian Tools

At catworkx, we digitalize business processes for our customers on the basis of Atlassian tools such as Jira and CoAnd you can also benefit from the flexibility, performance and transparency of Altlas

Referenz

Schaeffler: Atlassian tools successfully transformed

Schaeffler is focusing on digitalization and transforming its Atlassian infrastructure. catworkx is supporting the strategy and implementation of this ambitious project.

Blog

Working across the Atlantic: an interview with Bill

What is it like to work for a German company as an American? We asked our American teammate Bill. The change from American to German work culture can be an exciting challenge. In our latest interview, Bill shares how he experiences these cultural differences, what has surprised him, and how he has integrated into the German way of working. Dive into the exciting dynamics of intercultural work!

Headerbild zu Projektmanagement standardisieren und optimieren
Service

Standardize and optimize project management | Atlassian

With defined standard templates, you can easily optimize your project management and use BigPicture to keep track of the status of your project, dependencies between tasks, and the planning and workload of your team.

Referenz

Agile working with Scrum at Wienerberger

In 2019, Wienerberger introduced agile methods with Jira software. With catworkx and a 4-phase plan, requirements were clearly defined, transparency increased and development quality improved.

Referenz

Managing projects with Confluence and Jira at ASI

In 2016, the IT department of Austrian Standards was given the task of converting 160 systems to a decentralised system in 2 years. catworkx accompanied the successful change in the corporate culture

Training

Jira Essentials with Agile Mindset (Data Center)

Over the course of "Jira Essentials with Agile Mindset (Data Center)" training course participants learn the basics of Jira.

Produktive Teams führen zu zufriedenen Kunden
Event

Webcast: Productive teams lead to satisfied customers

In a webcast, Arne Ralf, Atlassian Specialist at the TIMETOACT GROUP, will explain in a practical example how to unleash the full potential of your teams with a company-wide service desk and much more.

Kompetenz 1/17/23

IT modernization

Whether it is about the development of company-wide digitalization strategies, the agile development of high-quality software or the successful, holistic transformation into the cloud - whenever companies want to modernize their IT, ARS Computer and Consulting is the right partner.

Icon Atlassian Dev Tools
Produkt 8/8/22

Dev Tools

Browse, test, review and manage your code with Atlassian development tools (Dev Tools): Bitbucket, Bamboo, Fisheye, etc.

Wissen 4/14/23

General Data Protection Regulation of idea management

Walldorf-based dacuro GmbH provides the external data protection officer for companies, helps with the fulfillment of documentation obligations and advises on all aspects of data protection. Fulfilling the requirements of the GDPR without blocking everyday life is the claim of dacuro GmbH. The team of lawyers and IT specialists provides support for all GDPR challenges, whether they are of a legal or technical nature.

Referenz

Transfer of Atlassian tools to ITIL IT operations

thyssenkrupp Marine Systems: catworkx is supporting tkMS with a comprehensive ITIL process understanding during the transfer of Atlassian tools from the shadow IT into the ITIL IT operation.

Referenz 8/8/22

Interdisciplinary collaboration at C&A with Atlassian

To homogenize the toolchain TIMETOACT replaced two independent ticketing systems for C&A Services GmbH &Co. with the Atlassian product range. With this step into the enterprise cloud, the fashion retailer is putting is putting an exclamation mark on cross-departmental and cross-location digital collaboration.

Agile Transformation
Kompetenz 7/20/22

Agile transformation

Cross-team planning and strategy through scaled agility with Atlassian tools - your entry into successfully scaling agile teams.

Lösung 9/21/22

Portfolio Project Management (PPM)

How Project Portfolio Management with Atlassian Tools supports global project and QM tasks including Cross-Project Knowledge Management.

Referenz

Inventory management with Jira and Confluence from Atlassian

The catworkx approach for lifecycle management of IT inventory: The lifecycle of the inventory is modeled as a specific Jira workflow and various inventory categories are mapped and managed as task types. Confluence is perfectly suited for the documentation.

Kompetenz

Correlate 2.0 - Mastering complex IT infrastructures

Monitoring extensive infrastructures is a demanding task that requires specialized and powerful monitoring solutions. Telecommunications providers and large service providers usually work with very heterogeneous IT landscapes and are faced with the challenge of optimizing the quality and availability of their services, reducing operating costs and ensuring compliance with contractual and regulatory requirements.

Event Archive

Austria Agile Conference

Join catworkx at Austria Agile Conference 2025. Discover innovative solutions and expert insights.

Headerbild zu Agile Softwareentwicklung
Service

Agile Software Development

A project rarely turns out as it was initially planned. Agility does not only apply to Project Management, but also to methods and processes of Software Development in order to avoid risks and undesirable developments during the process.

Leistung 9/22/20

Working with CLOUDPILOTS

With the perfect partner at your side, many things are easier and more efficient, although a direct relationship with the manufacturer is appealing at first glance. But only at first glance!

Bleiben Sie mit dem TIMETOACT GROUP Newsletter auf dem Laufenden!