New pricing structure for Atlassian Cloud from October 2024

Atlassian is implementing significant price and package changes for its cloud products as of October 16, 2024. The price adjustments affect Jira, Confluence, Jira Service Management and other products, among others. Certain Jira Service Management features will also be moved to higher-value editions and some services will be converted to a usage-based pricing model. To ensure a smooth transition for affected customers, Atlassian is offering a transition period and special discounted rates.

What has changed?

Atlassian will increase the list prices for the following cloud products:

  • Jira: 5-10%
  • Confluence: 5-10%
  • Jira Service Management (JSM): 7-9% (1-250 seats), 8-20% (251+ seats)
  • Opsgenie: 5-10%
  • Atlassian Guard: 5-8%
  • Bitbucket: 10%
  • Compass: 14%

Certain discounted cloud rates, such as for Jira Service Management, Bitbucket and Opsgenie, are also being adjusted.

Changes to Jira Service Management features

Some Jira Service Management Cloud features are being moved from the free and standard editions to the premium and enterprise editions. This includes, but is not limited to:

  • Major Incidents
  • Post-Incident Reviews
  • Chat-Ops
  • Problem Management Templates

Customers actively using these features will be given a 12-month transition period to facilitate the changeover.

Pricing based on consumption

Features such as assets objects and calls with virtual agent support will be transferred to a consumer-dependent pricing model. Customers approaching the new limits will also receive a 12-month transition period before the new prices take effect. They will then be offered a three-year preferential rate.

How can we support you?

--> We will be happy to answer all your questions and offer you our support during the transition phase. Contact us – we will be happy to help you!

Atlassian Cloud Free trial - Kostenfrei Testen
Offering 9/2/22

Testing Atlassian Cloud

Test and evaluate Atlassian Cloud products such as Jira and Confluence for free now.

Headerbild zu Atlassian Cloud
Technologie

Cloud from Atlassian

Atlassian Cloud gives even small teams the ability to leverage the Atlassian product world. It allows you to flexibly adjust the number of users. Furthermore, you can choose from three paid variants of Cloud products. In this way, you always adapt your Atlassian product to your individual requirements. The multiple certified Atlassian Cloud solutions are hosted at Amazon Web Services Inc.

Logo Atlassian Confluence
Technologie

Confluence from Atlassian

Create, organize, and collaborate on tasks - all in a single place. Confluence is a workspace for teams and organizations where you can store your documentation and collaboratively develop and share knowledge. Dynamic pages give your team a place to create, capture, and collaborate around projects or idea development.

News 1/1/22

New shareholder structure at target Software Solution GmbH

Hanno Hofmann, founder of Walldorf Consulting AG, acquires all shares in target Software Solution GmbH.

News 1/17/25

Atlassian Data Center price adjustment coming in February

Atlassian will adjust Data Center pricing in Feb 2025, adding new user levels to align with its cloud products. Learn more about the changes and how to prepare.

Service

Digital Architecture

In order to survive in a dynamic and highly competitive market, you need to be able to adapt your business processes, products and services efficiently to the needs and expectations of your customers

Logo Jira Service Management
Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

Teaserbild IT Service Management Beratung
Service

IT Service Management – Optimal support for IT processes

IT should be customer and service oriented. We help you implement effective and efficient IT service management

Service 9/12/22

Licenses & Apps

Unrivalled fast licensing service incl. optimization for all Atlassian and Marketplace products

On-Premises in die Atlassian Cloud bei Oetiker nahtlos integriert
Referenz

Seamless migration from on-premises to the Atlassian cloud

Oetiker, a leading supplier of connecting solutions for the automotive industry, migrated to the cloud with catworkx Jira and Confluence in 2021.

News 1/10/25

A new chapter for catworkx US

catworkx opens a new chapter in the USA: Nick Howser is our new CEO! With 13+ years in the Atlassian ecosystem and a strong focus on customer success, he will drive growth in the US.

Lösung 9/21/22

IT-Service-Management (ITSM)

IT Service-Management (ITSM) can be used to improve (business) processes in terms of customer and service orientation.

News 5/23/24

HCL license and price adjustments as of 8.8.2024

HCL Software has informed us that the license and maintenance prices for the various product categories will be increased as of 8.8.2024.

Kompetenz

IT Monitoring & Service Assurance Consulting

Ensure the continuous operation of your IT and enable customers and employees to use IT services and products without problems.

Atlassian Cloud Roadmap
Wissen 9/2/22

Atlassian Cloud Roadmap

All about the end of support for Atlassian servers and what opportunities and licensing options this means for you.

Migration zum Cloud Competence Center
Leistung 9/2/22

Atlassian Cloud Migration

catworkx supports you in all aspects of Atlassian Cloud migration or the introduction of the appropriate cloud solution.

Headerbild zu Cloud Migration
Service

Cloud Migration | Atlassian

The TIMETOACT team has been able to develop best practices as a result of a large number of migrations in recent years. These form the foundation of our standards, templates, scripts, and checklists and help you to move securely into the Cloud.

Technologie 9/26/22

Atlassian Enterprise Cloud

Enterprise-class scaling, security and governance for the Atlassian Cloud.

App 8/9/22

Teamworkx Issue Publisher for Jira

Whether project documentation, knowledge management or quality manual - with the "Teamwork Issue Publisher for Jira", Confluence pages can be automatically published and updated from Jira.

Atlassian Access - Cloud Competence Center
Produkt 9/28/22

Atlassian Access

Atlassian Access offers a central admin console for managing the cloud products used, such as Jira, Confluence, Bitbucket and Trello.

Bleiben Sie mit dem TIMETOACT GROUP Newsletter auf dem Laufenden!