CLOUDPILOTS @ Google Cloud Summit Germany

Free Webinar: Freshworks' Freddy AI

Experience the AI assistant Freddy AI from Freshworks and learn in the free webinar how you can take your customer service processes to a new level!

📍Google Meet, October 22, 2024

👉 Register here

CUSTOMER SERVICE RETHOUGHT - INTO THE FUTURE WITH FREDDY AI

What you can look forward to:

Increase productivity
Find out how Freddy Copilot helps you to respond to customer inquiries faster and more efficiently.
Ensure quality
Discover how Freddy AI automatically generates high-quality responses and reduces your administrative workload.
Practical examples
See how other companies have reduced their support times and increased customer satisfaction.

Register now & experience how Freddy AI can transform your customer service!

News 4/8/25

Atlassian-Partner 2024–2025: High Velocity Service

Atlassian recognizes catworkx as Partner of the Year 2024-2025 in the High Velocity Service Management category for outstanding performance, innovation and customer success worldwide.

Kompetenz 11/6/23

GenAI Consulting

ChatGPT, Bard & Co. have shown at the latest: Generative AI has the potential to revolutionize the world of work. With GenAI Consulting, we support you in exploiting this potential for your company.

Blog 11/12/24

ChatGPT & Co: LLM Benchmarks for October

Find out which large language models outperformed in the October 2024 benchmarks. Stay informed on the latest AI developments and performance metrics.

Blog 1/7/25

ChatGPT & Co: LLM Benchmarks for December

Find out which large language models outperformed in the December 2024 benchmarks. Stay informed on the latest AI developments and performance metrics.

Blog 12/4/24

ChatGPT & Co: LLM Benchmarks for November

Find out which large language models outperformed in the November 2024 benchmarks. Stay informed on the latest AI developments and performance metrics.

Blog 10/1/24

ChatGPT & Co: LLM Benchmarks for September

Find out which large language models outperformed in the September 2024 benchmarks. Stay informed on the latest AI developments and performance metrics.

Blog 2/3/25

ChatGPT & Co: LLM Benchmarks for January

Find out which large language models outperformed in the January 2025 benchmarks. Stay informed on the latest AI developments and performance metrics.

Service

Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

Produkt

Google AI

Google Cloud Platform saves you costly investments and relies on high scalability to help you drive innovation in your company!

News 12/12/24

JOIN(+) becomes part of TIMETOACT GROUP

TIMETOACT GROUP, a leading provider of IT services for the upper mid-sized-market companies, corporations and public institutions, is acquiring JOIN(+), an experienced consulting firm in the field of Big Data & AI.

Service

AI & Data Science

We offer comprehensive solutions in the fields of data science, machine learning and AI that are tailored to your specific challenges and goals.

Releasewechsel eines eingesetzten IAM-Tools

Referenz

Release change of a deployed IAM tool

TIMETOACT received the order to carry out a major release change for the IAM tool used and to develop the processes back to the standard of the product as far as possible. At the same time, a change of service provider became necessary, which meant that all components of the IAM had to be moved to a new data center.

Blog

Responsible AI: A Guide to Ethical AI Development

Responsible AI is a key requirement in the development and use of AI technologies. You can find everything you need to know here!

Technologie

Microsoft Azure

Azure is the cloud offering from Microsoft. Numerous services are provided in Azure, not only for analytical requirements. Particularly worth mentioning from an analytical perspective are services for data storage (relational, NoSQL and in-memory / with Microsoft or OpenSource technology), Azure Data Factory for data integration, numerous services including AI and, of course, services for BI, such as Power BI or Analysis Services.

Wissen 8/30/24

LLM-Benchmarks August 2024

Instead of our general LLM benchmarks, we present the first benchmark of different AI architectures in August.

Wissen 6/30/24

LLM-Benchmarks June 2024

This LLM Leaderboard from june 2024 helps to find the best Large Language Model for digital product development.

Wissen 5/30/24

LLM-Benchmarks May 2024

This LLM Leaderboard from may 2024 helps to find the best Large Language Model for digital product development.

Wissen 4/30/24

LLM-Benchmarks April 2024

This LLM Leaderboard from april 2024 helps to find the best Large Language Model for digital product development.

Wissen 7/30/24

LLM-Benchmarks July 2024

This LLM Leaderboard from July 2024 helps to find the best Large Language Model for digital product development.

Blog 12/19/22

Creating a Cross-Domain Capable ML Pipeline

As classifying images into categories is a ubiquitous task occurring in various domains, a need for a machine learning pipeline which can accommodate for new categories is easy to justify. In particular, common general requirements are to filter out low-quality (blurred, low contrast etc.) images, and to speed up the learning of new categories if image quality is sufficient. In this blog post we compare several image classification models from the transfer learning perspective.