Architecture consulting and cognitive services for Rodenstock

We worked with Rodenstock on the challenge of designing and executing a feasibility study.

Unternehmen

ARS Computer und Consulting GmbH

ARS is one of the leading companies in Software Engineering. For them, Cognitive Solutions and Artificial Intelligence are the future.

Kompetenz 2/25/25

AI - A technology is revolutionizing our everyday lives

For ARS, AI is an increasingly natural and organic part of software engineering. This is particularly true in cases where it is an integral part of applications and functions.

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Produkt 2/25/25

Jira Service Management

Powerful and intuitive service management solution for IT and service teams

Teaserbild IT Service Management Beratung
Service

IT Service Management – Optimal support for IT processes

IT should be customer and service oriented. We help you implement effective and efficient IT service management

News 9/29/22

TIMETOACT GROUP acquires monitoring specialist OpenAdvice

We expand our offer in application performance monitoring and business service assurance with acquisition of OpenAdvice IT Services GmbH

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Technologie

Talend Application Integration / ESB

With Talend Application Integration, you create a service-oriented architecture and connect, broker & manage your services and APIs in real time.

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Technologie

Microsoft Azure

Azure is the cloud offering from Microsoft. Numerous services are provided in Azure, not only for analytical requirements. Particularly worth mentioning from an analytical perspective are services for data storage (relational, NoSQL and in-memory / with Microsoft or OpenSource technology), Azure Data Factory for data integration, numerous services including AI and, of course, services for BI, such as Power BI or Analysis Services.

Kompetenz 2/25/25

Cloud native architecture

Digital services require a high level of maturity in architectural work! Service quality, availability, stability and connectivity with adjacent ecosystems are the tip of the iceberg, which is significantly perceived by your customers when using your services.

Event

Service Space 2025 - The Conference for Service Management

Discover the future of Service Management at Service Space 2025 in Vienna! Meet catworkx and learn about innovative solutions with Atlassian.

Event

Webinar Freshworks Freddy AI 22th Oktober 2024

Freddy AI - the AI for excellent customer service! Find out how easy Freddy can revolutionize your customer service in the free webinar!

IT Service Monitoring Lösungen für verbesserte Servicefähigkeit
Kompetenz

IT & Business Service Monitoring Solutions

With IT service monitoring, you can uniformly monitor the IT-supported services in your company. You have an overview of the current status of the services at all times, quickly identify the cause in the event of disruptions and thus remain able to act.

Training

Advanced Asset Management in Jira Service Management (Cloud)

Over the course of the "Advanced Asset Management in Jira Service Management" training participants will learn how to unlock the full power of Jira Service Management with the help of assets.

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Service

Enterprise Service Management

Our Enterprise Service Management Solution offers you a way to make Service Management accessible to all participants via an easy-to-use service portal. You can map your processes in this portal according to defined procedures and connect them to other systems. In addition, you relieve the process participants through automation.

Service 2/25/25

Licenses & Apps

Unrivalled fast licensing service incl. optimization for all Atlassian and Marketplace products

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Technologie

Jira Service Management from Atlassian

Enable developers, operators, and other teams from different departments to collaborate and improve their service management responsiveness. Respond quickly to incidents, requests, and changes, and provide your customers with an optimized service experience.

Service

Monitoring & Service Assurance

Identify and resolve problems quickly with monitoring and service assurance to increase customer satisfaction.

News 9/18/24

New pricing structure for Atlassian Cloud from October 2024

Atlassian is implementing significant price and package changes for its cloud products as of October 16, 2024. The price adjustments affect Jira, Confluence, Jira Service Management and other products, among others. Certain Jira Service Management features will also be moved to higher-value editions and some services will be converted to a usage-based pricing model.

Lösung 2/25/25

IT-Service-Management (ITSM)

IT Service-Management (ITSM) can be used to improve (business) processes in terms of customer and service orientation - the use of the right tools and the structured organization of the IT department are important here.

Service

Training & Coaching

We offer a wide range of training and coaching services tailored to your individual needs.

Service

Cloud Transformation

Reduce operating costs, increase the efficiency of IT services and drive innovation faster with cloud transformation

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