Managed Services & Managed Support

Managed Services & Managed Support

Relieve your IT department and ensure that business processes and information processing run smoothly.

Managed services are regular and recurring IT services for a company that has outsourced corresponding IT areas to an external service provider. In this way, companies can not only save high costs, but can also focus on their core business and relieve the burden on their own IT.

Problem

Costly infrastructure operation and maintenance

The demands on corporate IT are changing permanently and ever faster. At the same time, the company's own on-premise structure is growing continuously. Operation and maintenance of the infrastructure are becoming more and more costly, while less and less time is available for the numerous new requirements. It's a difficult balancing act that quickly leaves the security and timeliness of your enterprise platforms by the wayside.

Managed Services

We relieve your IT

Our managed service team of TIMETOACT GROUP specialists relieves your IT department. We ensure that you can work more efficiently, reliably and faster without having to worry about the operation and maintenance of the infrastructure. Whether Incident, Technical or Appplications Mnagament, we are at your side with advice and support for a wide range of products.

We provide managed services for the following products:

Atlassian Logo
Google Logo
Logo Microsoft

With the Managed Services of the TIMETOACT GROUP we were able to consistently improve our IBM WebSphere Portal and Process Management. TIMETOACT GROUP has convinced us both organizationally and technically.

Timo Röntsch IT Webservices & Mobility Hamburger Hochbahn

We use the Managed Services offer of TIMETOACT for our HCL Connections environment. In 2015, TIMETOACT has set up and installed the entire infrastructure in IBM Softlayer and taken over the entire operation. The employees of the TIMETOACT GROUP are our contacts for technical questions as well as for new features and requirements. We are very satisfied with the services provided by TIMETOACT.

Stefan Schindlbeck Expert Information Technology Finanzgruppe Ostdeutscher Sparkassenverband

The Managed Service contract allows us to focus completely on our tasks and use the tool in all its diversity without the need to worry about infrastructure or operation. This gives us more freedom for the actual project work.

Sebastian Heyna IT-Architekt Hamburger Hochbahn AG
Problem

Increasing complexity of e-commerce

Fast-growing companies need to keep their IT at peak performance, but also the know-how of the responsible employees. Fast scalability is therefore required in the hardware and performance area as well as in the skill level.

Managed Services for E-Commerce

We provide 360-degree support for your e-commerce environments

synaigy offers comprehensive 360-degree support for e-commerce environments of any size. With our deep understanding of e-commerce processes and requirements, we can ensure high-performance and scalable operations with the technologies we use. 

 

We are ISO 27001 certified

Our experts have successfully implemented an ISMS and obtained ISO 27001 certification. With our ISMS, we create a high level of IT security according to international standards and thus officially stand for information security. Learn more here.

Siegel der ISO 9001 Zertifizierung

Our Success Stories in Managed Services & Managed Support:

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Referenz

HOCHBAHN Managed Services

A high-performance and transparent IT forms the basis for being able to react quickly to new requirements. The IT specialists of TIMETOACT GROUP take over the managed services for the entire IBM WebSphere platform of Hamburger Hochbahn AG (HOCHBAHN).

Technologie 2/25/25

Our service offer for Mendix

The Dutch software manufacturer gives us the possibilities to create platform-independent low/no-code solutions for you with its products. In addition, we offer a wide range of services related to Mendix and are available to you from conceptual design to hosting and operation of your new solution.

Process Integration & Automation
Service

Process Integration & Automation

Digitizing and improving business processes and reacting to changes in an agile way – these are the challenges that more and more companies need to face.

Software & Application
Service

Software & Application

Agility, Application Modernization, Fullstack Development and Requirement Engineering are important aspects of Business Application Development.

Service 2/25/25

Managed Services

From analysis to access time - Managed Services from catworkx for your Atlassian infrastructure from A to Z

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Branche

Managed service for insurers

Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely missing. With our Managed Services, you no longer have to worry about your IT!

Technologie 2/25/25

Advice around Mendix

Develop your solutions quickly and independently in low-code with the leading technology vendor. Use the Mendix toolkit and model your applications with visual elements.

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Service

Managed Services & Support

Our Managed Services ensure that applications are operated for you with a holistic understanding of infrastructure, licenses, support, applications and the corresponding expertise. This is done regardless of whether the application is to be operated at a hyperscale such as IBM Cloud, Google, AWS, Azure or onPrem.

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Technologie

Automation with Open Source

Automation tools provide a remedy by independently taking over some of the tasks that would otherwise fall to developers.

Wir begleiten Euch in die Google Cloud
Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

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Technologie

IBM Db2

The IBM Db2database has been established on the market for many years as the leading data warehouse database in addition to its classic use in operations.

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Technologie 2/25/25

IBM Spectrum Protect

Spectrum Protect is the leading data protection solution from the American industry leader IBM. As TIMETOACT, we take a holistic view of cyber security and focus on building resilient IT and OT.

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Technologie Übersicht

Talend

Lay the foundation with Talend, coupled with the expertise of certified data experts from TIMETOACT. Take advantage of the diverse and long-standing experience to identify the methods, architectures and software components that are right for you.

Service

AUTOPILOT Managed Service

With AUTOPILOT, CLOUDPILOTS offers you customized managed service packages. Together with you, we pave the way to the future.

Digital Workplace & Employee Experience
Service

Digital Workplace & Employee Experience

The Digital Workplace gained in importance, especially in recent months, becoming indispensable for many companies. The Microsoft Office 365 platform provides an ideal basis for this development.

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Technologie Übersicht

Open Source Technologies

Open source means open to the public. In the context of IT, this means that the source code can be publicly seen, used and changed by anyone. Therefore, open source products are usually free

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Technologie

Microsoft Azure

Azure is the cloud offering from Microsoft. Numerous services are provided in Azure, not only for analytical requirements. Particularly worth mentioning from an analytical perspective are services for data storage (relational, NoSQL and in-memory / with Microsoft or OpenSource technology), Azure Data Factory for data integration, numerous services including AI and, of course, services for BI, such as Power BI or Analysis Services.

Analytics und Business Intelligence
Service

Analytics & Business Intelligence

Analytics & Business Intelligence has become increasingly important in recent years.

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Technologie

Mendix in the manufacturing industry

Have solutions designed directly by the experts in your company's divisions and thus ensure that the solution implements the exact requirements of the specialist department. Use a wide variety of connectors to collect and evaluate all decision-relevant information.

Branche

Digitization of the energy industry

The energy sector is undergoing an unstoppable process of change. Progressive digitization and the energy transition are causing traditional system and process boundaries to disappear.