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With Managed Service, carefree IT operation as well

We provide 24/7 for a smooth operation of your IT and relieve your employees with Managed Service so.

Meet the growing demands on IT!

With our Managed Services, you no longer have to worry about your IT!

Insurers increasingly want to focus on core topics. Maintaining and operating applications often ties up a lot of resources that are urgently needed elsewhere. Or the corresponding skills are almost completely lacking.

  • It is therefore attractive for insurers to rely on a strong local partner and hand over responsibility for parts of IT operations to trusted companies. These then operate certain applications as managed services and relieve the insurer accordingly.

In connection with these developments, insurers are asking themselves the following questions, among others:

  • How can 24/7 application operation be ensured, even if these service hours cannot be provided by the company's own staff?
  • How can sufficient capacity be flexibly procured for peak loads, e.g., the end-of-year exchange business of automobile insurers, without having to maintain maximum capacity throughout the year?
  • How can new technologies be made available quickly, even if the company lacks the necessary expertise?
  • How can investment costs be avoided and replaced by business-dependent operating costs?

Was ist Managed Service?

Bestandteile des Managed Services der TIMETOACT

Managed services enable insurers to concentrate fully on their core business: They outsource the relevant IT areas to an external service provider who performs regular and recurring IT services for them. In this way, you can not only relieve the burden on your own IT, but also save high costs.

Our Managed Service Portfolio

With our Managed Services, we ensure that your applications are supported holistically with a high level of technical expertise. This includes the overall view of infrastructure, licenses, support, applications as well as our flexibility of solution and hosting independence.

Your advantages at a glance:

Benefit from our managed service and concentrate on your core business!

Flexible capacities

By outsourcing as a managed service, you obtain exactly the service you need, depending on the business in question

Higher quality

Instead of improvisation you rely on recognized standards that meet your defined quality criteria and service level

Lower costs

You do not need to purchase and maintain maximum capacity throughout the year, but purchase services "breathing" to his business and thus avoids unused infrastructure

Technological innovation

You can also quickly obtain the latest IT services via managed services, which use technologies for which your employees do not have the appropriate skills.

Extension of service hours

Through managed services, you can enable service hours that fall outside your employees' core working hours

More success in the core business

You can outsource tasks that are not part of your core business and thus use human and financial resources for central tasks - thus achieving more business growth

Procedure for introducing our managed services:

When using our managed services and support, we go through the following steps together:

Analysis

We assess your application landscape, scoping managed services and identifying the appropriate steps.

Planning

This is followed by dimensioning of the quantity structures and definition of the technical and functional requirements. In addition, the service levels and the commercial model are agreed.

Structure

We build not only the initial set-up, but also the associated interfaces. 

Test

To ensure that everything functions smoothly, comprehensive testing is then carried out and, if necessary, the changes are implemented.

Cut-over

Now nothing stands in the way of starting production in the new environment.

Review

To ensure a high level of our services, we monitor them regularly and make any necessary adjustments.

Contact us now!

We would be happy to advise you in a non-binding conversation and show you specifically how you can relieve your IT with Managed Services. Simply leave your contact details and we will get back to you as soon as possible.

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Matthias Quaisser
Business Development Lead - Insurance TIMETOACT GROUP
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